This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The frame is rusting out substantially. The dealer advised me not to drive because the frame could fail at anytime. I have been driving around unaware of the problem. I could have been killed if the framed failed on the highway. There was no warning light. The Vehicle has been into the dealer and no one mentioned the problem until 08/30/2024. The Vehicle has been maintained and garaged. The vehicle is in good condition and has not been in an accident. I called Toyota and was told I was out of luck because the warranty expired even though the frame problem was Toyotas fault. A truck frame should outlast the engine and the body. I plan to keep the truck for 400,00 miles and my finances are very tight. Toyota is penalizing me because the frame didn't rust out sooner and on Toyotas time frame.
Frame failure due to rust. Suspension is detached with springs hitting frame. NOTE: fuel tank partially detached previously due to rusted brackets 3-4 years ago and all components were replaced. Filed NHTSA report at that time however had technical issues completing-?? Still have photos.
In May of 2018, I purchased a 2005 Toyota Tacoma. After arrival of new title, I received a safety recall notice from Toyota in regards to possible abnormal frame rust. I was instructed to take my Tacoma to nearest Toyota dealership for frame inspection. Prior to taking Tacoma in for frame inspection, I scoped the frame myself, and noticed abnormal rust forming throughout both sides of the frame. Therefore, I took my Tacoma to Berge Toyota in Mesa AZ. for further inspection and to have some other repairs done. Upon my arrival to Berge Toyota, l informed the service writer of the repairs that were needed done and showed him the request from Toyota for the frame inspection. My vehicle was taken to a lift, where a brief frame inspection was performed with a flashlight only and I was told the frame was fine, and the rust I had witnessed during my personal inspection was within a standard tolerance of "normal". On September 12, 2022 my frame cracked in a horseshoe formation around the driver side motor mount, causing the engine to shift and sink approx. 3/4" towards the driver side. This frame failure has caused numerous problems to occur, such as the fan to continuously rub against the shroud, abnormal shifting of the transmission, ramping up and down of RPM's, vehicle's steering locks up and cannot be safely driven, leaving me without transportation After detailed inspection was performed on my Tacoma, the horseshoe crack around the motor mount was found and it was determined this was the source of all the problems. I contacted Berge Toyota where I was informed by their service manager that Berge Toyota was not certified to do the frame inspection or repair, and further explained the safety recall had expired and instructed me to contact Toyota to see what could be done. The question I had for the Berge Toyota service manager, was if they were not certified to do the frame inspection, or repair why did they inspect my frame and inform me it was fine, when it wasn't?
I got a recall on my 2005 Toyota frame for rust problem. I took it to magness Toyota in Harrison Arkansas they checked the frame and said it was ok. 2 years later when I had my 2005 toyota serviced they found on both sides the frame was severely rusted through and can and will be a dangerous circumstance
There was a recall on the frame and in 2015 my father-in-law owned the vehicle and had it inspected and all I know is it passed. He is deceased now and I own the vehicle and recurved notification about a recall on the rear springs so made an appointment and they told me that they couldn't fix the problem because the frame was to rusted to safely take springs off to replace. The frame recall has expired but the spring recall is still in effect. So I feel that to fix the safety issue they should fix the frame so that they can fix the springs to solve the safety issue. Any advice or help would be greatly appreciated.
- Gardner, KS, USA
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The contact owns a 2005 Toyota Tacoma. The contact stated that while inspecting the subframe of the vehicle at the residence, the contact noticed the rear driver's and passenger's side was severely corroded. The vehicle was taken to Toyota of la crosse (800 3rd St S, la crosse, wi 54601) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 122,000.
I recently purchased a 2005 Toyota Tacoma needing a new battery and alternator. I'm a mechanic the price was right so I bought it without a second thought when installing the alternator I saw rust hole in the frame in front of the drivers side tire a little more inspection showed there is not much frame left there is a whole cross member missing the frame is broken in front of the rear spring hanger and one of the struts is separating from the frame the whole frame seems to be delaminating but no rust in the body anywhere I noticed anyway I was under the impression that Toyota had fixed this problem I checked the service report 2/9/16 169000 miles rust present but no perforation found. Ok at this time. Exact words so here I am four years later 189000 miles with a rotten frame and Toyota saying you missed the window I have to wonder how many more of these dangerous pickups are on the road this one runs and drives well.
Bought truck in Virginia and brought to South Carolina in 2016. Soon after I got recall on frame rust. Dave edwards Toyota spartanburg, SC inspected and documented "ok". needing to sell truck in 2019 I cleaned/scraped frame and removed 6 pounds of rust from only 1/2 of the truck--took truck and pictures in to dave edwards and they looked at pictures and refused to look at truck or do repairs to frame or leaf springs (on recall). So, I spent $20,000 on a truck that the dealership wants to condemn. So, is truck unsafe to drive" will Toyota be responsible if something happens to truck, or my family, or someone else"
I own a 2005 Toyota Tacoma, I took it to white river Toyota, 303 sykes mountain avenue, white river junction vt 05001 802-299-2880 for some recall work, they were unable to complete the recall work on the leaf springs because the frame was so rotted that there was nothing that they could attach the leaf springs to, it was at that time that I was informed that there was a warranty for the frame that had expired on 1/31/19 and they were no longer able to help me. My truck has 25,125 original miles on it, the body and engine are in great shape, but the frame is junk. I had noticed some instability in the handling of the truck about a week prior and found out that there was a recall on the leaf springs as well as the frame.
Our 2005 Toyota Tacoma's gas tank had fallen off the frame due to corroded straps while the vehicle was moving at slow speed on our property. The vehicle has less than 140,000 miles on it. The vehicle needed to be towed to a local Toyota dealership. There was no serious injury. However, had the tank separated while being driven it is very possible and probable that this could have resulted in ignition, fire, explosion and loss of control of the vehicle, serious injury or death. The dealership had given us an an initial estimate of $1,800 out of pocket expense to pay for the repairs stating that the corrosion is 'part of winter driving' this is far from a plausible and acceptable explanation. Gas tanks should not fall off vehicles and pose such a significant safety threat. Toyota corporate refused to pay for more than roughly $400 in repairs to the out of pocket expenses. The final bill out of pocket expenses were $2,300 in costs for repair.
We brought the truck in to have it checked for rust and corrosion that we seen, palmers airport Toyota said they seen none, the A-frame has rusted and corroded to the point of snapping and the metal is corroded and peeling with a crack going around the whole A-frame. The truck is now not moveable, the whole tire will fall off if we do move it, we made it back to our home with it luckily and Toyota corporate says there is nothing they can do.
The contact owns a 2005 Toyota Tacoma. The contact stated that there was a strong vibration coming from the vehicle, the service engine indicator illuminated, and the U-joints had not been properly lubricated from the manufacturing process. The dealer (legacy Toyota, 3800 w Tennessee St, tallahassee, fl 32304, (850) 688-9264) diagnosed that the tires were the cause of the failures. The dealer did not replace the drivetrain and the U-joints. The contact constantly had to lube the U-joints to prevent dryness, which would have caused the drivetrain to fracture. The contact, a mechanic, replaced the U-joints and took the driveshaft to the dealer to inspect the part, but no remedy was provided. The manufacturer issued a service campaign and indicated that the vehicle was excluded; therefore, the dealer refused to replace the U-joints and the driveshaft. The vehicle was taken back to the same dealer for further diagnostic testing. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.
Manufacturer recall numbere02 NHTSA recall number14V604 safety risk: If the broken leaf contacts the fuel tank repeatedly, it could puncture the tank and cause a fuel leak. Toyota has not repaired this as of this date
I received several recall notices from Toyota and took my vehicle to the dealer multiple times, but the repair dept kept informing me that a fix hasn't been finalized yet. Contradicting to to recall notice, they told me this issue was not a "big deal." According to the recall, there is a possibility that a leaf could fracture due to stress and corrosion. And, if this occurs and the vehicle continues to be operated, the broken leaf could move out of position and contact surrounding components, including the fuel tank. If the broken leaf contacts the fuel tank repeatedly, it could puncture the tank and cause a fuel leak. In the presence of an ignition source, this could result in a fire. Toyota claimed they would replace the leaf springs with newly designed ones, bit this has yet to happen.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bohn brothers Toyota (3800 lapalco blvd, harvey, la 70058; 504-341-3300) and was informed that parts were not available and they would contact him once parts arrived. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 11/01/17 updated 11/2/2017
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to Toyota of North miami (16600 nw 2nd ave, miami, fl 33169) and Toyota of hollywood fl (1450 N state rd 7, hollywood, fl 33021) who stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I took my Tacoma to dealer to have rear leaf springs inspected per a recall (14V604).. they refused to honor recall because the original owner (I'm second owner) had installed a 2" lift kit. They left me in "limbo" regarding this recall. I do not know, one way or another, if my leaf springs need replacing. This seems like a lousy way to handle a recall.
Toyota frame recall - I have a 2005 Toyota Tacoma with holes and cracks visible in the frame. I can only imagine the damage internally to the frame. Huge chunks of frame rust come from the inside of the frame when pressure washed. The truck was originally purchased and resided in the northeast for the majority of the vehicle's life. The truck was obviously exposed to road salts and as a result the frame has been compromised. The Toyota dealer must be aware of the history of the vehicle as the truck was serviced regularly at Toyota dealerships and third party service centers throughout the northeast. In 2014 Toyota tried to covered up the problem with a "rust inhibitor" which only hide the true damage on the frame. I recently took my truck to autonation Toyota at 2555 colonial blvd, fort myers, fl 33907 phone:(239) 321-5413 for a different recall, the rear springs. I requested the frame be replaced under the recent Toyota frame recall settlement and was simply ignored. I am currently driving my truck as a necessity knowing there may be a catastrophic failure at any time. Toyota has agreed in court to either replace or buy out the vehicles affected. My truck is a danger to myself and others on the road but I can't afford another vehicle. I have taken pictures of the affected areas of the frame as evidence of the damage. Please help!
After waiting for years to be called to get the Toyota leaf springs changed after manufacturer recall, the dealer refused to exchange them. I added an extra leaf under the substandard ones to mitigate damage to my vehicle while towing, and was told I had "modified the original springs". the dealer was red mc combs Toyota; 13526 interstate 10 frontage rd, san antonio, us (210) 530-3000
The contact owns a 2005 Toyota Tacoma. The contact stated that an abnormal noise was heard in the rear of the vehicle. Upon further inspection, the contact noticed that the rear leaf spring fractured from the frame. The vehicle was driven to an independent mechanic who diagnosed that the rear leaf spring needed to be replaced. The independent mechanic ordered the part from the manufacturer and the vehicle was to be repaired by the independent mechanic. The VIN was included in NHTSA campaign number: 14V604000 (suspension) by the manufacturer on September 29, 2014. The contact was only recently notified of the manufacturer recall. The manufacturer was notified of the failure. The approximate failure mileage was 140,431.
A D V E R T I S E M E N T S
- Chesterfield, MO, USA