This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Tacoma. While the vehicle was undergoing routine maintenance, the independent mechanic discovered that the frame was corroded. There were no warning indicators illuminated. Royal South Toyota (3115 S walnut St, bloomington, in 47401, (866) 609-4926) was contacted and unable to assist. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 137,357.
The contact owns a 2005 Toyota Tacoma. The contact stated that there was a hole in the frame of the vehicle. The vehicle was taken to holman Toyota (1301 NJ-73, mt laurel township, NJ 08054, (888) 632-3967) and they stated that there was a warranty enhancement program dated from 7/17/17 to 01/31/19. The dealer and manufacturer stated that during that time, they could have made the repairs; however, they could no longer assist since the warranty was expired. The vehicle was not diagnosed or repaired. The failure mileage was 140,698.
Mechanic noted rust on frame. Contacted Toyota, there was a lawsuit about premature rusting on frames, but settlement is done and there is nothing they(Toyota) can do?
Exhaust system was in need of repair. Shop would not be able to fix because the frame is so rusted there is nothing left to attach new parts to. Shop showed me large holes in frame. Then advised me that I should not be driving it with the possibilities of breaking. Which I have heard happen to others. I have never received a notice or recall for this problem. The only recall that I have received and taken care of was the issue with the accelerator. This alarms me since I often have my children with me.
We brought the truck in to have it checked for rust and corrosion that we seen, palmers airport Toyota said they seen none, the A-frame has rusted and corroded to the point of snapping and the metal is corroded and peeling with a crack going around the whole A-frame. The truck is now not moveable, the whole tire will fall off if we do move it, we made it back to our home with it luckily and Toyota corporate says there is nothing they can do.
- Semmes, AL, USA
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The 2005 Toyota Tacoma bumper is mounted to the hitch. The hitch is welded to brackets that connect to the frame. The frame has been replaced with previous campaigns, however there is a severe safety issue with these hitches. Any Tacoma with the bumper mounted to the hitch would be at risk of creating a hazard for other drivers. If I had been towing something with the hitch, it may have caused my vehicle to overturn and kill me or what I was towing could've separated from my vehicle and caused another accident. I called Toyota and logged this complaint. The dealer and manufacturer both state there is nothing they will do to help me out. This is a $1700 hitch/bumper assembly replacement bill. I'll fix it of course on my own as a responsible driver that's concerned with my and other driver's safety. Unfortunately Toyota doesn't seem to be concerned with people's safety on the roads. That's unfortunate.
The contact owns a 2005 Toyota Tacoma. While having the vehicle inspected, the contact observed corrosion on the frame. The vehicle was taken to local dealer (cox Toyota 3860 danbrook road, burlington, nc 27215) where it was diagnosed that the frame had excessive corrosion and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that a recall was sent out years prior. The contact stated that he was the original owner and never received notification of corrosion on the frame. The failure mileage was approximately 239,000. Updated 09/07/17
Toyota frame recall - I have a 2005 Toyota Tacoma with holes and cracks visible in the frame. I can only imagine the damage internally to the frame. Huge chunks of frame rust come from the inside of the frame when pressure washed. The truck was originally purchased and resided in the northeast for the majority of the vehicle's life. The truck was obviously exposed to road salts and as a result the frame has been compromised. The Toyota dealer must be aware of the history of the vehicle as the truck was serviced regularly at Toyota dealerships and third party service centers throughout the northeast. In 2014 Toyota tried to covered up the problem with a "rust inhibitor" which only hide the true damage on the frame. I recently took my truck to autonation Toyota at 2555 colonial blvd, fort myers, fl 33907 phone:(239) 321-5413 for a different recall, the rear springs. I requested the frame be replaced under the recent Toyota frame recall settlement and was simply ignored. I am currently driving my truck as a necessity knowing there may be a catastrophic failure at any time. Toyota has agreed in court to either replace or buy out the vehicles affected. My truck is a danger to myself and others on the road but I can't afford another vehicle. I have taken pictures of the affected areas of the frame as evidence of the damage. Please help!
The frame is rusting and has perforations which could lead to frame failure. The vehicle has been kept in immaculate condition over its life. The level of corrosion on this vehicle did not happen in two years. Toyota needs to notify their customers that these vehicles are corroding faster (because they fought the same issue in court and won). They need to point that they are not legal to drive despite the inspections approved.
I all ready have a complaint in ODI- 10915902 I have pictures I would like to send.did my complaint in Oct 2016 still waiting for paperwork.I have more pictures not sure how to send them all.
I purchased my 2005 Toyota Tacoma used with 108,000 miles on it on 12/8/2016. It failed Virginia inspection on 12/20/2016 due to rust in the frame. The truck is not safe or legal to drive. Toyota will not cover the damage under lsc E0D, which expired in March 2016, despite that the vehicle was in a Toyota dealer twice during the service campaign.
I purchased this truck about a year ago. I recently heard of a settlement regarding rusty frames. My truck has one, very bad and I need to know how to proceed to get this fixed or traded in.
Toyota truck recall on frame rust and corrosion. I brought truck to prime Toyota lancaster MA the frame was coated with an undercoat paint. The truck went in for repairs when it was on the lift the mechanic said there were holes and corrosion in the frame and it was a safety issue to drive. I asked the dealer about having it fixed I was told to contact corporate. Corporate told me the recall has been closed out and that did what was necessary to fix it. They just covered up the rust and corrosion. I'm afraid to drive my truck for fear I might get seriously injured. I need help thank you!
Frame defect with rust and corrosion. Not sure when the corrosion started, but I discovered Nov 11, 2016 - while doing a transmission fluid change. The major rust and corrosion appear to be concentrated near the catalytic converters on both sides of the vehicle affecting the integrity of the frame. See attached photos for left side (driver side) and right side (passenger side).
The contact owns a 2005 Toyota Tacoma. The contact was included in NHTSA campaign number: 14V604000 (suspension). The contact stated that the vehicle was taken to an independent mechanic for routine servicing and was informed that there was extensive rust, corrosion, holes, and cracks in the frame. The vehicle would not pass an inspection unless the parts were replaced. The manufacturer was notified of the failure and indicated that the recall remedy statute expired in March of 2016, but refused to provide a recall repair solution. The contact was informed to take the vehicle to a dealer for diagnostic testing. The contact was uncertain of when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2005 Toyota Tacoma. The contact took the vehicle to be serviced for NHTSA campaign number: 14V604000 (suspension). The campaign expired in March of 2016 and the undercoating, performed by another dealer, failed to stop the corrosion. It was diagnosed that either the frame needed to be repaired or the entire vehicle needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.
My truck frame is severely rusted. Toyota had a voluntary frame exchange program, for which I qualified. I first took my truck to the local dealer (penn Toyota in greenvale, NY) for inspection as per Toyota's program in October 2015. Dealer confirmed that a new frame is needed and advised me that it is on order. Since Oct 2015, I followed up with dealer several times, and in January 2016, dealer advised that they do not have the documentation in their system. So I brought my truck back in again, and service manager jimmy confirmed that I am entitled to a new frame under Toyota program and they will place the order for me. Again, I continued to follow up several times each month and was told that frame is on order. In March 2016, I followed up again with dealer because the Toyota program was about to expire. Dealer again reassured me that my case is in the system but it will take some time to receive new frame. In April 2016, I followed up again but this time I was told that there is no data in their system about having ordered a new frame for my truck. I immediately contacted Toyota corporate office and they opened a case number (160-422-2525). I was told by Toyota representative handling my case that they are getting a new frame for me. It is now September 2016 and I still have not received any new updates. Due to the large rust holes in my frame and having read reports of other owners having similar issues (and Toyota's acknowledgement of the problem as evidenced by the frame replacement program), I have not been able to fully make use of my truck since I first learned about the rust because I do not feel safe driving it.
The frame on this truck had been replaced due to excessive rust. The rear bumper support bc and factory installed tow hitch were re installed. That was November 2014. In August of brad 2016 while towing a small camper on the mass turnpike, the hitch to frame attachment failed on the driver's side of the frame. Pulled over when I heard the thump.
The Tacoma is susceptible to unusual amounts of frame rust and while underneath mine, changing the oil in the truck I found holes in the truck frame large enough to fit my fist in. So far I've received the run around from Toyota. They had a limited service campaign and replaced many truck frames. That stopped in March of 2016. Now they aren't doing anything about this problem and leaving it on the shoulders of americans to deal with. In addition to that, after their own admission, one could only suspect that the frames that weren't replaced have a high likelihood of failure on the highways, especially in states where they (the states) don't do rigorous inspections to get vehicles licensed. After the research that I've done I've discovered a few things; the trucks have a fundamental frame problem. Toyota admitted that there is a problem. Many of us, (Tacoma owners) can't afford to replace the truck frame or purchase another vehicle to replace it with potentially making the highways and Toyota drivers unsafe because of a known manufacturing defect that Toyota won't rectify. Additionally, I'm sure based on forums and other reviews I've uncovered online, that many of the vehicle owners are completely unaware of the defect and the threat to their own safety, and the safety of those around them on the roadways due to said defect.
A D V E R T I S E M E N T S
- Nashville, IN, USA