This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). 2004 Toyota Tacoma [xxx] rusted rear step bumper, rusted inside out, no fault of owner Toyota refuses to replace the bumper to date 02/2010 frame is slowly rusting out also/inspected by dealer/ok for now!
I own a 2004 Toyota Tacoma 4WD. I purchase it new. The frame is rotting out terribly and the muffler system has to be replaced due to excessive corrosion and rot flaking off of the muffler system. I am afraid to drive the Tacoma on the highway due to safety issues. I live in Massachusetts and I have been advised that Toyota may recall this year and model for frame rot. I am facing a $500+ bill to replace the muffler system. Please advise.
We own a 2004 Toyota Tacoma. After receiving a letter from Toyota about frame rust, we took our vehicle to the dealer for the requested inspection. The dealer told us that the frame has soft spots and that Toyota recommended replacing the frame. We are seriously concerned about the safety of this vehicle given the fact that the structural integrity of the vehicle has been compromised. However, we question this kind of invasive repair. We want Toyota to buy the truck back given the nature of this safety defect. Toyota has a defined history of defective frames in the Tacoma: They bought back many 1995-2000 Tacoma for the same reason. Since the 2001-2004 Tacoma are experiencing the same defect -- a very serious one -- Toyota needs to take responsibility and properly compensate owners like us by buying them back. We request that the NHTSA do what is necessary to require Toyota to take responsibility in this matter by recalling all affected Tacoma so these vehicles can be taken off the road before injury and death results. Thank you for your attention to this very serious matter. Peter spangenberg
State farm mutual automobile claim #06-5795-637 regarding a rear end collision to a truck in which the frame was bent. The repairman informed the consumer there was no need to repair the frame damage because it was within the manufacturer's specifications which was less than 5 millimeters.
- Denver, CO, USA
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- Dublin, OH, USA