This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No indication of any problem prior to event. Tire was in good condition. Catastrophic sidewall failure of front tire at 65 mph on busy freeway. Tire completely separated. One sidewall completely missing. Tire retained as evidence but replaced at owner expense.
Contact stated the tires were defective. The sidewall blew out on the rear driver's side, causing the vehicle to spin around and end up on the side of the road. The rear tire on the passenger's side went flat. The tread for the two front tires is separated at the sidewall. All four tires have been replaced at the contact's expense. He contacted the manufacturer, who urged the contact to sent to them the tires. He has not yet sent the tires to the manufacturer.
2003 crew cab Tacoma: Drive train clunk when stopping, feels like I was rear ended lightly. Firestone tires are split down the middle of side walls, look like re-treads, all five tires are the same. 7000 miles on truck.
The consumer complained about a Firestone tire problem. All 5 tires split on the sidewall. Firestone sent an inspector, and was told it was a road hazard. Vehicle was driven less than 1000 miles and the tires were defective. The second set of tires had three tires with splits in the same area. The Firestone inspector suggested that this was due to rocks or some sort of problem cutting the tires. The consumer had never driven the vehicle off of paved roads. All eight tires had splits in the same area.
- Knoxville, TN, USA
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- Topanga, CA, USA