This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent check engine light and rough idle - 2003 Toyota Tacoma 2.7L auto, double cab, 55K miles check engine light came on. Took vehicle to local chain shop who diagnosed error code PO511 - idle air control valve (iacv). Toyota parts department prices this part at $226 and service manager indicated $249 for labor (not including tax). Vehicle currently has 55K miles on it and "engine" should be covered by 6 yr/60K mile powertrain warranty. Took vehicle to dealer (to have other recalls corrected) who indicated a $90 fee was required just to diagnose check engine light. Toyota customer service indicated the iacv was only covered to 3yr/36K and that I should pay dealer fee and seek "factory assistance" for any costs to repair. I contend that this type of a part - not serviceable/maintainable by the customer, should be guaranteed against failure for more than ~50K miles and repair should be covered by manufacturer.
- Austin, TX, USA
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- Austin, TX, USA