This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Tacoma. The contact stated while changing the oil, he noticed that the undercarriage of the vehicle was rusted which resulted in the sub-frame being compromised. The vehicle was diagnosed but not repaired. The manufacturer was informed of failure of the failure but offered no assistance. The failure mileage was approximately 140,000.
The contact owns a 2003 Toyota Tacoma. The contact received notification of NHTSA campaign number: 12V542000 (tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while having a routine check up at lithia Toyota of redding (250 E. cypress ave, redding, ca 96002, (530) 250-3207) the technician informed him that the spare tire had severe corrosion, as well as the rear subframe. The vehicle was not repaired due to part not being available. The manufacturer was notified of the failure and informed the contact that the recall had expired. The failure mileage was approximately 450,000. Parts distribution disconnect.
The contact owns a 2003 Toyota Tacoma. The contact stated that the vehicle's subframe had rusted through with five holes to the subframe. The vehicle was taken to bennett Toyota (1951 lehigh St, allentown, pa 18103), where it was confirmed that there were five holes in the subframe and that the subframe needed to be replaced. The dealer informed the contact the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty and offered no further assistance. The failure mileage was approximately 143,000.
The contact owns a 2003 Toyota Tacoma. The contact stated that the subframe and undercarriage of the vehicle was rusted. The vehicle was taken to an independent mechanic for inspection. The contact was informed that the vehicle was unsafe to drive. The vehicle was not repaired. The dealer was not informed of the failure. The manufacturer was informed of failure. The failure mileage was approximately 100,000.
The contact owns a 2003 Toyota Tacoma. The contact stated that the vehicle frame was rusted. There were cracks around the sub frame and the vehicle had an unstable body. The vehicle was taken to an independent mechanic who confirmed the failure however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 210,000.
- Troy, MI, USA
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The contact owns a 2003 Toyota Tacoma. While inspecting underneath the vehicle, the contact found a hole on the subframe. The contact stated that the front driver's side of the subframe was rusted and corroded and a 2 1/2 foot hole was present. The cause of the failure was not determined. The dealer was not notified. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 172,000.
Rotted frame and never received voluntary notice about this and company is not supporting their voluntary notification explained that I never received it they told me it had expired by 23 days the vehicle is unsafe cannot drive it I only found out about the frame when it went to be inspected and failed. How did Toyota get away with selling such an inferior and being allowed to be driven on our roads.I would like to know if your department could help I understand that thousands of other Toyota truck owners are in the situation. Sincerely [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2003 Toyota Tacoma. Consumer writes in regards to vehicle frame rust recall notice issues. The consumer stated the mechanic discovered the frame on the front driver's side near the spring hanger was rusted. In September 2009, the vehicle was inspected and no rust was found. In January 2009, the spare tire carrier was replaced.
2003 Toyota Tacoma, started to get my truck ready to go to work when I found a hole rusted through the frame right where leaf spring bolts to frame. Front of the leaf spring drivers side. Frame appears to also be cracked in area of rust. I contacted Toyota and was told there was a recall for my frame and that the recall was now over and there was nothing they could do for me. I explained that I knew that there was a recall on many of the Tacoma frames and I had watched my mail for a recall notice but never received one for my truck. There response was that it was sent and nothing could be done. After talking to Toyota I looked on the internet and could find nothing about a recall for my year, I also searched my VIN on this site and no frame recall was issued for my VIN involving the frame. I am now stuck with a truck I can't drive and have no way to get to work without getting a ride. I have also had problems with clutch wear, sticking parking brake, and electrical problems with the windshield wipers. I also found other stories about people not being contacted for there frames with the same response from Toyota, sorry you missed it your out of luck.
I live in nc and I noticed the frame of my 2003 Toyota Tacoma is rusted so bad you can push your fingers through it in some spots! I contacted the local Toyota dealership, they ran the VIN number on it and told me it no recall is out on the frame. But I have seen on several websites where some 2003 Toyota Tacoma owners have received either a new frame or been offered by dealerships to purchase the truck back. My question is, this is differently a safety hazard, and for Toyota to go by the VIN numbers or state in which you live in. And not that it is in "fact" still a Toyota Tacoma 2003 truck with frame rot, I feel is a "discriminating" or a "discrimination" act on there part.
Hello I bought a used 2003 Toyota Tacoma in MA a little over one year ago. Toyota has voluntarily recalled the vehicle due to frame failure. My truck was tested and the frame failed. Toyota says they will honor the recall and replace my frame for free. But, they have no frames. I am told that there is a delay for an undetermined amount of time, and have been warned that it may be many months or longer. How long does Toyota have to honor this recall legally before I have some other consumer option, such as vehicle replacement" I feel deceived, since this truck has barely been driven, cost $16,000, and is now useless and sitting in the repair shop indefinitely, with no estimated repair date. Toyota headquarters and the dealer say they "have no further information". how long should I wait indefinitely? do I have any consumer protection in this case" thank you.
We purchased a used Tacoma in March 2014. We inspected it very carefully for rust. None was noted. About 2 weeks later my son was changing the oil and noticed that rust was appearing around the holes near the sway bar. Now the holes are getting dangerously large. We probably won't be able to safely drive the truck in a few months. The frame rusts from the inside out so you can't see the problem until it's too late. We have talked to Toyota and they are not willing to help because they have no record of it being sprayed even though I have evidence it was at a Toyota dealer several times that they don't have. Toyota received a settlement from [xxx] for supplying the defective frames but they aren't willing to fix their defective frames. Some one who doesn't spend much time underneath their truck is going to have a frame break while they're speeding down the highway and get hurt. We are going to be out a lot of money because of this defective frame. Please hold Toyota accountable before someone gets hurt. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2003 Toyota Tacoma. The contact stated that while the vehicle was being taken to a dealer for an oil change, the mechanic noticed that there was a rust hole that had rusted through the frame near the right rear passenger's side. The diagnosis was that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 118,500. Updated 10/22/14
The contact owns a 2003 Toyota Tacoma. The contact stated that the frame, spare tire carrier and oil pan shield were completely corroded. The contact mentioned that he was waiting for the parts to become available for the recall repair under NHTSA campaign number: 12V542000 (tires). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 214,000 and the current mileage was 218,000. Updated 6/10/14
Toyota has blatantly stated they put faulty frames on their 2003 Tacoma and as a result of this, the frames would rust because of coating not being put on properly. Toyota even won a lawsuit from the company who made the frames. Now, Toyota does not want to make good on the rusted frames on these Tacoma. Our frame may not pass inspection due to the rust and if in the event, this frame causes harm to my family, a lawsuit will be filed by me against Toyota. After many contacts via email and phone, Toyota states that we did not contact them in the time frame they gave regarding the frame problem. Well, you only contact a company about something when the problem is brought to your attention and in our case, was too late. There should not have been a time frame put on this and there should have been a recall done on all these frames. When a person dies from these rusted frames breaking in half while driving, then maybe someone will do something.
Frame rusted/ cracked would not pass state inspection. Truck was taken to Toyota during the first recall and I was told it passed. Did not go back for subsequent recalls to have the frame sprayed. Called Toyota when the truck failed inspection and was told that because I didn't have the frame sprayed there was nothing they would do for me. The exhaust system outlasted the frame. This is not acceptable.
I have a Toyota 2003 Tacoma the frame is gone rotted so unsafe was told I should not have it on the road!! I cant afford the welding and the guy said he does not want the responsibility it could last 6 months or more he would have to keep checking it! I took it to several Toyota dealers they said they could not equally swap any vehicle but yet told me it is unsafe to drive I called California my case was declined I had a mechanic say not to drive this anytime the frame will split in half so close to it I can't work because I need a truck for my job my boss is giving me time but is fed up so who knows will I have a job next week" I lost side job that was paying for my taxes due to no truck.Toyota have has so many issues on this they had the buy back people were still getting money the years they told us were not mine the buy back stopped in 2011 we know someone got 17,0000 back ! on her old 99 hers was nothing like mine!!!!! there was a rust undercoating we never got the letter !!!!!!!!!!!! as a christian after telling them that I now got a letter that says the spare tire lift plate yup rusted but I can't drive it to them cant use the spare tire rusted out rim I am ready to have a nervous breakdown I have tried everything I was turned down from my case in California headquarters called again today I will hear back in a day no one can believe this I am ready to call the news my wife was supposed to today but had me fill this out why who knows I think at this point it needs to go public Monday night on facebook Toyota usa my wife put up a story and pics as people wrote they kept removing the post !!!!!! they did not want those pics out there saw a complaint on a 2006 about the same issue what happened to Toyota" I refuse to drive a deathtrap my grandson went with me in that truck on saturdays.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I own a 2003 Toyota Tacoma. The entire frame, front bumper, and undercarriage is completely rusted from the front bumper to the rear. In September of 2010, the vehicle was taken to the dealer and the dealer confirmed that there was surface rust on the vehicle. As a repair, the dealer applied an anti-rust coating onto the frame to prevent further damage (cosmetic cover up). I was told by my mechanic when I went to get a recent oil change on 07/25/13 the repair did not prevent the frame from becoming completely rusted and he stated that it was not safe because even the seams were shoeing signs of possible failure. Brought vehicle back to dealership and after inspection was told that frame is safe by Toyota standards the vehicle was not repaired. The original mileage when brought in for initial recall was 24794, but and the current mileage is 29,820
A Toyota Tacoma pickup was taken to my mechanic for routine maintenance and frame rust was noted. I called Toyota and took the car to a local Toyota dealership. They replied they could do nothing as the cost of repairing the frame was not worth the value of the car. They instructed me to call Toyota directly and have been told I am on my own. There are 96,000 miles on the car and this was the first time rust was noted. We never received any notifications that there were problems as I am not the original owner. I am stuck with a valueless car with no help from the parent company.
A D V E R T I S E M E N T S
- Haubstadt, IN, USA