This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Tacoma. The contact stated that the front driver and passenger side seat belts failed to retract intermittently and the thread unraveled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 227,000.
I own an "02" Toyota Tacoma that was built and sent to me in that same year. The problem that I have experienced is that the A/C went out. I rarely use the A/C in the summer time, but I do get a lot of use out of the heater in the winter. The problem was not noticeable until I had the vehicle for approximately four years. I began to smell a burning smell. Once smoke actually came out of the vents. Eventually the fuse burnt. I replaced it and the A/C worked for a short while then the fuse burned again. I began using the A/C to attempt to determine the problem with the A/C. it recently stopped completely and I can hear the fan ticking as it rotates. This is obviously a manufacturer defect and I did nothing to aggravate this situation. I have and continue to have problems with the drivers' side shoulder harness. I can't move freely once it's locked in. It catches and keeps me from moving freely. I just locks me down and I can't reach for any controls until it eventually releases me so I can move. It seems that all of this occurred at different intervals. I never expected such poor quality of workmanship from such a trusted automobile manufacturer. Had I known or had any idea that this would eventually result in no A/C, I would have taken it in during the warranty period. Now I have no A/C and am not financially prepared to pay the cost involved in repairing it. I will think twice before I even consider purchasing another Toyota product. I also had one of my tailgate wire rope supports just corrode and break. How this happened I don't know. It is insulated with a thick plastic, the entire length. This is pending as is the A/C. I went to the Toyota product for the quality and ended up regretting that I thought that Toyota was a marque for quality.
- Elizabethtown , KY, USA
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- Yorktown Heights, NY, USA