This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a recall on this vehicle for premature frame rusting. I took it in for the inspection and was told it was ok. When I took it in for the last service, it was pointed out to me that there are two holes rusted through the frame in front of the right rear wheel area. The frame is rusting from the inside out. The body of the truck has no rust. With the low mileage I had hoped to drive the truck for many more years. I contacted Toyota and did not even get a response. What recourse do I have?
The contact owns a 2002 Toyota Tacoma. The contact stated that the frame started to deteriorate. The vehicle was taken to a dealer where the technician applied an under coating to the frame. The contact stated that the coating eventually wore off. The vehicle was repaired. The manufacturer was not made aware of the failure. Updated 04/21/14 the consumer stated he made an appointment for the corrosion frame recall. Before the appointment, he noticed a lot of oil droplets on the tail gate of the truck, as he drove off, he noticed a puddle of oil. An inspection revealed, the differential case was leaking and it needed to be replaced because it was extremely rusty. Also, the frame was rusted, and it needed to be replaced. Updated 04/24/14
I purchased this truck with 100,000 miles in a private sale in 2010. I drove it for a few years and when I brought it in for inspection they failed it for a rusted out frame. They said that they wouldn't drive it and that it was very dangerous. I called Toyota and they told me that they wouldn't do anything to help me out. They said since the previous owner did not get it sprayed the warranty was null and void. So my truck that has 100,000 miles and was kbb at $8-$9K is worth nothing. I am not a person that is well off and that was a big hit for me. I live pay check to pay check and I wonder how many others were effected by an obviously cheap frame. 100,000 miles and the frame rusts, that just seems wrong.
2002 Toyota Tacoma. Consumer writes in regards to vehicle severe frame rust issue and no warning of recalls. Toyota usa informed the consumer, a recall was not issued, but a customer service program was offered, but it expired at the end of 2011. The consumer was informed six letters were mailed informing her of the issue. However, the consumer stated she never received any letters.
This vehicle was already involved in a "campaign" by Toyota to replace severely rusted frames. Now the spare tire lift plate is also rusted through on many of them which Toyota is "implementing a remedy for". my complaint is that I have a severely rusted housing of the rear differential, next to and just below the rusted spare tire carrier lift plate, Toyota refuses to pay for the rusted through housing of the rear differential. This is a negligent safety issue on their part, because those owners who are not aware of the leakage of this part may find themselves without power, or worse perhaps, a lockup of that part when they are going 65 mph on highway possibly with children in their vehicle. The rust on these vehicles is legendary among Toyota owners as evidenced by their complaints on the internet. Toyota did replace the frame on my 2002 Tacoma, but in my opinion, it is their responsibility to replace the rusted out housing. It is not as if that is the only rust on this vehicle, and no other vehicles that I am aware of have this problem.
Upon bringing 2002 Toyota Tacoma to mechanic for tire rotation and oil change, the frame broke in half due to rust and corrosion. Contacted Toyota who said it was not covered under 2008 extended corrosion warranty since it had not been brought in for the undercarriage compound application before 2011. We were never notified by any recall that it should be brought in.
The contact owns a 2002 Toyota Tacoma. The contact stated that the vehicle was taken for registration inspection and was advised that the entire frame was rusted and rotted. The contact spoke with the manufacturer but no assistance was provided. The failure mileage was 111,000 updated 02/22/13.
The contact owns a 2002 Toyota Tacoma. The contact stated the entire frame was covered with rust. The vehicle was taken to an authorized dealer where a rust under coating was applied to the frame. Two years later, the frame exhibited severe rust and corrosion. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 53,871. Updated 01/18/13 updated 01/24/13
2002 Toyota Tacoma has premature frame deterioration on frame side rails and rear. Rear frame is so bad that the rust is causing the bumberto lift up in the middle by about 1-2inches. Owner keeps truck washed and waxed even through winter months. Have not yet looked to get rear problem repaired.
A D V E R T I S E M E N T S
- South Milwaukee, WI, USA