This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Tacoma. An independent mechanic stated that the frame needed to be replaced on the vehicle due to holes and corrosion on each side. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 230,000. The VIN was not availiable.
The contact owns a 2002 Toyota Tacoma. While the vehicle was undergoing inspection, the technician informed the contact that the frame was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed of a recall for the corrosion; however, the recall expired. The failure mileage was approximately 75,000.
The contact owns a 2002 Toyota Tacoma. While undergoing a state inspection, the vehicle could not be placed on the lift because the frame was severely rusted. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 110,000. Updated 1/12/2016
Hello, I own a 2002 Toyota Tacoma and I brought it to a local Toyota dealership where a service advisor came out to the parking lot, got under the vehicle and noticed that the frame has rusted through (he stuck his hand through the rust hole) near where the leaf springs attach to the frame. It is a known safety issue and Toyota has repaired/replaced many Tacoma's due to this safety issue. I did some research, and found out that Toyota knows their frames are unsafe, and have extended the warranty to 15 years from the date of new car delivery. I tried to get mine replaced since its still well within time-frame, but they are stating that the original owner refused a frame inspection/application anticorrosion spray so now they will not honor the unsafe frame. I have vehicle service history showing other recalls (front ball-joint) were done, and other repairs to the car, so its likely that the original dealership did not offer the application anticorrosion spray, otherwise the owner would have had this free service completed (the customer serviced it regularly and kept it in great shape) and the frame would not be unsafe. Original new car delivery date was October of 2002, meaning the 15 year frame recall safety issue is covered until October of 2016 (a year from now). I spoke with Toyota customer service and they are unwilling to do anything about this known safety issue. In any case, since Toyota knows its a safety issue, and its well within the 15 year recall frame time-frame, why should Toyota expect me to just drive around an unsafe vehicle?
- Shawnee, KS, USA
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The contact owns a 2002 Toyota Tacoma. Upon inspecting the vehicle, it was noticed that the frame was prematurely rusted to the point that the frame deteriorated with holes and could fracture. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign numbers: 12V542000 (tires) and 05V225000 (suspension), but the contact never received recall notices. The manufacturer was notified of the failure. The approximate failure mileage was 300,000.
The contact owns a 2002 Toyota Tacoma. The contact stated that the subframe was severely corroded and with holes due to corrosion, while an independent mechanic performed routine maintenance. The mechanic informed that the vehicle was unsafe to drive. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 130,000......updated 12/03/15
The contact owns a 2002 Toyota Tacoma. The contact stated that the front and rear subframe were corroded. The vehicle was taken to a dealer where it was diagnosed that the entire subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 96,566.
There was extensive damage to the front left side of the vehicle from a collision. The radiator was pushed against the engine. Most of the driver side fender as well as the inner core support was crushed. Both airbags didn't not deploy.
The contact owns a 2002 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for a routine service and was told by the technician that the vehicle frame was corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
The contact owns a 2002 Toyota Tacoma. The contact received notification of NHTSA campaign number: 12V542000 (tires). The contact took the vehicle to the dealer to have the recall repair performed; however, the recall repair was unable to be performed due to excessive rust on the subframe. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 88,000.
I purchased a Tacoma truck December 2014 with an undercoated frame, and was unaware the frames in these trucks rot out, it is now April I look under the truck and see the frame is completely rotten out to the point where there is holes every where and you can poke your fingers holes will develop, I contacted Toyota they don't want to even touch the truck, I feel very unsafe driving the truck.
Purchased this truck 4 months ago for $10,900. Found no evidence of recalls on this truck on carfax and Toyota recall website. It is a great truck in pristine condition. However, after talking to a friend who has a 2004 Tacoma he informed me that there was a recall and that his frame was sprayed to prevent corrosion. I called up Toyota to see if it had been done on mine and they said no. I asked why they were spraying them and they said it was because the frame will corrode. I asked if it could be done to mine and they said that they stopped doing it at the end of 2011. I had joseph Toyota inspect it yesterday and they informed me that the frame has a hole in it and would only have 2 years left. I asked Toyota if they would repair the frame or buy the truck back as I have heard they do and they said no. So now I can either pass the problem onto someone else or wait until the frame fails.
I purchased this vehicle from motorcars of lansing on 12/5. the only disclosure was rust on bumper. Everything else appeared ok until I had it checked for rust. When hit with a hammer the frame fell apart. I called the dealer & they said "sorry the recall expired in 2011". I contacted Toyota directly who told me the same thing. Basically I'm stuck with a vehicle I can't drive because it's not safe. What I don't understand is this vehicle had been serviced at several Toyota dealers during the recall time & no one repaired the frame. This vehicles is not drivable, it's not safe & no one will help me get it fixed. How can a Toyota dealer send a vehicle to auction knowing there was a recall on the frame that was never repaired?
At the yearly required state inspection the vehicle failed due to the frame being rusted out with holes. It appears to be a very common issue with this vehicle.
The contact owns a 2002 Toyota Tacoma. The contact stated that the frame was completely corroded. The vehicle was taken to a dealer for diagnostic testing. The technician stated that the frame of the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mile was 100,000.
Driving at 35 mph went over bump leaf spring went up through frame causing vehicle to become out of control. Vehicle was inspected at valenti Toyota in westerly ri and vehicles frame is rotted.
The contact owns a 2002 Toyota Tacoma. The contact stated that while having the vehicle inspected, the technician made him aware that the frame had completed rusted and cracked. The independent mechanic diagnosed that the frame needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 168,000.
Part of the frame suddenly broke from the frame rail under the driver's side of the vehicle, resulting in a significant portion of material loosing all structural integrity. This was due, it seems, to a manufacturing defect in the frame quality leading to excessive rot and rust. The vehicle is now structurally unsound and thus unable to be driven safely.
Excessive frame rust. I brought it into a Toyota dealer for an inspection for rust to the spare tire carrier. The dealer refused to perform the inspection because they said the frame was too rusty for them to safely perform the inspection.
A D V E R T I S E M E N T S
- Kingwood, WV, USA