This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The complete chassis frame under the vehicle, contains a lot of rust and holes due to corrosion. Some years ago, a Toyota dealership asked me to bring the vehicle in to one of their dealerships, where an undercoating was painted on the frame surface. However, the coating is worn away and the rust is visible again and this time there are even more deterioration.
I see that my frame is cracking. So I looked it up. And found multiple recalls on the tuck. I noticed that I have a very sloppy steering wheel. It said that was a recall too. I'm don't no if previous owner had anything recalled.
My frame is completely rusted and all the capomintes are also. I cant change anything put because of it. My leaf springs are shot where they are mounted to the frame. Is weaking which is moving my back axle off balance. My front ailment is completely off. I and dreak anything lose to fix the issue's. it feels like they completely forgot to spray my frame on my truck
I brought my 2001 Toyota Tacoma for an inspection in January 2020 and discovered the frame was rotted and it is unsafe to drive. I contacted empire Toyota service and was told that the campaign to fix this issue expired several years ago and I would have to pay to have this fixed. I was never notified of this campaign nor was my husband who was the previous owner. I have discovered that many other Tacoma owners are in the same predicament. This is an expensive fix that I cannot afford. Toyota needs to step up and make this a recall to be fixed regardless of timeframe.
I'm writing you because I had my 2001 Tacoma inspected for the frame rust recall in 2010. At that time I was told that my truck would be sprayed with an inhibitor to prevent rust. The vehicle frame has since rusted and is unsafe to drive. The spray inhibitor obviously did not work or was applied incorrectly. The vehicle started showing these signs while drivinh.
- Baltimore, MD, USA
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Took truck for inspection, wouldn't pass because frame is rusted through and right rear shock absorber is unattached because of frame. Mechanic says driving it is unsafe. Toyota had recall I was unaware of for rusted frames, when contacted them they said they could do nothing.
Frame of this vehicle has rusted beyond being safe to drive. Vehicle will not pass Virginia state inspection. Rust is due to factory manufacturing defect that Toyota has acknowledged. I am the third owner of this vehicle and had no way of knowing of any Toyota remedies to this situation. I have contacted Toyota corporate and they refuse to offer any help. This is an inherit factory defect and age and time should make no difference. There are many of these vehicles still operating on the highways with this defect creating a very dangerous situation.
I noticed my 2001 Toyota Tacoma making odd noises while driving. I decided to have my mechanic take a look at it from the bottom of truck: He saw and took pictures of the observable extensive rusted/corrosion and perforated areas on the frame/chassis of the truck and said it was a good idea to take it to dealership since there has been a settlement lawsuit for defects on Toyota Tacoma's that where not treated well enough with the rust inhibitor spray. I took my Tacoma to the dealership where I purchased it originally and they said exactly what my mechanic had already told me about the rusted and perforated areas on the frame/chassis and stated that the chassis/frame has an advanced corrosion/ rust damages to the point of the frame being fractured or broken in half if the problem continues, whereas it's very dangerous to continue driving the truck. I was never notified of this manufacturer defect on the rusty frames and now am considering further into hiring an attorney regarding my 2001 Toyota Tacoma. This is a serious safety hazard for me and my loved ones and I beleive it's inconsiderate and shaming on Toyota to not have one single recall information on 2001 Toyota Tacoma's. I hope I can get answers soon in regards to this problem and will due what's necessary to have Toyota respond to my issue. I have already called them 4months ago and they stated I had to first file this complaint on this website in order to proceed to the next steps.
I'm writing you because I had my 2001 Tacoma inspected for the frame rust recall in 2010. At that time I was told that my truck would be sprayed with an inhibitor to prevent rust. The vehicle frame has since rusted and is most likely unsafe to drive. The spray inhibitor obviously did not work or was applied incorrectly. The shock mount has rusted from the frame while driving on a city street.
September 28, 2019 [xxx] [xxx] re: [xxx] 2001 Toyota Toyota motor sales, U.S.a., Inc. P.O. Box 259001 plano, tx 75025-9001 to whom it may concern: My daughter [xxx] purchased the above Toyota Tacoma in 2014. Amber was never notified there was an issue for a rust problem and frame with corrosion. Please see picture below. After a lengthy wait on the phone, the problem was addressed by this information: The frame issues do not happen overnight. This Toyota employee stated, she was surprised that no one that ever worked on the Toyota truck said there was an issue. I find this very ironic since Toyota knew there was a problem and did not contact the owners of the vehicle. The frame is rusted completely through to the point that it is not safe to drive is my daughter supposed to replace a bad frame that you put under there? no way. The case worker that she spoke to was not helpful with no regard whatsoever to the money my daughter had lost on their worthless product much less her safety that was put at risk driving their product with the faulty frame that they used. My family/friends will never buy a Toyota product again. Bottom line: My daughter has been driving in a vehicle that could have resulted in the death of her and my loved ones. Toyota knows that the frames of their 1994-2004 vehicles (800,000 of them) are defective. Yet, Toyota has never recalled these vehicles. They should be repaired, bought back, or replaced by Toyota. How many individuals will have to be injured or die because this problem is not addressed? very sad situation. Sincerely [xxx] C.C. www.NHTSA.gov National Highway Traffic Safety Administration 1200 New Jersey avenue, SE Washington, DC 20590 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Frame rails are rusted through, frame was replaced at 48K. It has 81K and the rails are according to parker Toyota unsafe to drive. Topyota says program is ended on this problem
Frame has extensive rust/corrosion issues, rust has perforated entirely through several areas. I also own a '04 Tacoma that I just had the frame replaced on a couple months ago and was covered by Toyota under their recall notice, . this is unacceptable. Toyota is well aware that this is a major problem and could very well be a safety hazard. I have been a life long Toyota customer and up until now have had total confidence in the company. I'm quite disgusted with the whole thing and a bit disappointed that Toyota has not been more proactive in remanding the problem. I was under the truck changing the oil and was horrified to see that the corrosion problem was as bad as my '04 Tacoma. I have owned several Tacoma's, with many more miles on them and older in age and have never seen corrosion this extensive.
Chassis main frame is corroded in many areas. Refer to pictures. A friend told me this happens to some Toyota which is why I crawled under and looked for it.
The contact was test driving a 2001 Toyota Tacoma. The contact states that while driving on the car lot, the chassis fractured. The vehicle belonged to the sm valentino motors llc dealer, located at 603 w front St, plainfield, NJ 07060, (908) 222-0777. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 159,836.
The contact owns a 2001 Toyota Tacoma. The contact stated that the frame had extensive rust and corrosion to the point that it could fracture. In addition, battlefield Toyota (11013 james monroe hwy, culpeper, va 22701, (540) 317-7800) was notified and a shock absorber was ordered because it was also rusted. The part was replaced. The frame rust and corrosion was not repaired. The manufacturer was contacted to verify if the dealer placed a coating on the vehicle years ago due to an unknown recall regarding the structure, but failed to replace the frame. The manufacturer was notified. The VIN and failure mileage were not available.
The frame has rotted out causing the leaf springs to move and resulting into dry shaft dropping out of place. This in turn, makes the truck undriveable. This happen when trying to drive around town. It begin in October of 2018. We have not driven it since that time.
The contact owns a 2001 Toyota Tacoma. While stationary and while driving various speeds, the frame of the vehicle became severely rusted and corroded. The contact stated that the cab frame bracket connected to the frame of the vehicle was affected. In addition, the contact stated that there were holes in the frame of the vehicle. A dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 117,000.
Premature extensive frame rust / corrosion. Toyota did not notify me of the condition or need to monitor or of 2016 deadline for warranty recall repair or replacement. Now they will not even pro-rate costs to fix.
A D V E R T I S E M E N T S
- Temple Hills, MD, USA