This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The frame is rusted and I don't feel safe driving it at highway speeds. The electrical system The horn, air bags and radio don't work. Toyota said they had a program to repair the frame but they no longer honor
Owned Toyota Tacoma since 2005...recently took vehicle for muffler repair and discovered my frame was rusted out and in an unsafe condition, when I contacted Toyota @ customer assistance center they advised me that jy vehicle was too old to be covered by ant warranty...they also stated that they had contacted me about the defective steel used on these trucks....I have no proof of any notification, nor any recall of such notice Trucks like mine are still on the road with no problems, NOT MINE.....defective steel, improper rust prevention and lack of notification has left me with a vehicle I cannot drive, sell or repair... My safety and others on the road have been put at risk I would like my truck to get fixed and or compensated for the loss Toyota should stand by my vehicle ( in which they used substandard defective steel) regardless of any time factor. Courts have already determined their negligence....my vehicle should be included in this settlement
Rusted frame with holes throughout the frame. Not deemed safe to drive. Dealer will not even do an oil change. Already contacted Toyota. They will not deny the claim in writing (only by phone) because they said there's nothing to deny. Only sent a case number
I brought my Tacoma to my mechanic for a power steering leak. My mechanic informed me that while trying to lift the vehicle, the frame started to crumble as it was compromised by corrosion. He immediately lowered the truck and deemed it unsafe to operate. He mentioned that there was a known issue and a recall on the frames as they were prone to corrosion and failure. I then contacted Toyota and was informed that the recall had expired and they would do nothing for my vehicle. I was never notified of the potential risk of frame failure, nor was I aware of the recall and it's expiration. I now have a truck with only 175K miles that was well maintained, and due to Toyota's poor quality steel is now worthless. How Toyota can place a limitation on a serious safety recall is beyond me, but that is what they have done.
- Mount Pleasant, WI, USA
Search CarComplaints.com for these popular complaint phrases...
I received a letter around 2008 regarding frame issues with my 2000 Toyota Tacoma. Took it to metro Toyota in kalamazoo, mi to inspect it and they said it was ok. Years later, I see that the frame rotted near the leaf spring on the driver's side.
On 12/05 I noticed something hanging from underneath my 2000 Toyota Tacoma pick up truck. When I got down to pull it out, I realized it was rust from my frame, that has completely rusted through. I called Toyota consumer services, spoke to a gentleman who was very rude, telling me that I had missed the warranty extension time limit and because I didn't register my new address with them, they wouldn't do anything. First, the truck was paid for when I moved. Second, it is up to them to notify me and this can be done via the registry of motor vehicles, as has been done in the past with another of our paid for vehicles. Third, I never received a notice that stated my warranty was extended do to rusted frames for 1995-2004 Tacoma's. Toyota recalled over 700,000 trucks, so clearly they are aware of the issue. There are hundreds of complaints on line and videos on youtube about this.this truck in in great shape and I planned on using it for at least another 100K miles. It has been maintained well and rides great. This is the 11th and last Toyota, I have owned. I am appalled and amazed that Toyota will not take care of this safety issue because of the age of a vehicle.
While getting oil changed on my 2000 Tacoma, which by the way me and my step father are the original owners, the mechanic noticed the frame separating while lifting. We had the frame inspected in the past based on the frame issue letter we received from Toyota and the truck passed every time. The last inspection that passed was Feb 2011. After the mechanic refused to lift the truck to service it I took it to a Toyota dealer for inspection. The frame has holes and is unstable. It's only a matter of a short time before it becomes un-safe to drive. This truck has been for the most part in a garage and only has 75,085 miles. The interior is very good and the body is in good condition and the engine purrs like always. Toyota said there is nothing they can do and I can get a new frame at my expense. Problem is, I can't get the frame from any of the area Toyota dealers as it's not available. I now have a very good looking truck with a great motor that very soon I will no longer be able to drive. It's a shame. Toyota knows these frames are bad and becoming dangerous to drive but they don't rate a recall!
I when for oil change on my truck, upon lifting the car I was told by the mechanic that the frame is very rusted and has wholes on it and it will be a safety hazard to drive it like that and that there is a potential that the frame could break while driving.
I have a 2000 Tacoma I bought a 3in suspension lift but before I could put it on I seen the frame had rust hole center to rear I went to Toyota and they said the frame recalled was over I never got anything about a recall I then got the to estimate the fix would be around $14,000 so I gave them $4,000 to order parts 2 weeks later they sent my money back Toyota says they dont make frames for this year that I need to get it welded I took it to a shop and they said its to far along to weld and need to be replaced now I have a truck that can't be fixed
I purchased my 2000 Toyota Tacoma in 2000. In 2008 I received a recall noticed from Toyota in reference to a frame issue. I took the truck to Toyota and the service tech advised me that the truck was fine. In April 2016, I noticed that my rear leaf spring was no longer connected to the frame because the frame has rotted. My local dealership could not help me and advised me to contact Toyota. I made a claim with Toyota and they advised me that I am past the 15 year warranty with the frame. I believe I should have received a new frame back in 2008 when the recall was active.
The frame is rotted in the rear next to leaf spring. There was a recall call on this year at one I was wondering if I could get this frame replaced. Toyota should honor this frame recall on this vehicle.
The truck has frame corrosion that makes the car illegal to drive. In 2010, it was recalled for this issue. I brought it in to a Toyota dealership in 2010 and 2013 for the warranty. Based on a letter I received from Toyota, Toyota was supposed to buy back the vehicle if corrosion was present or spray corrosive resistant compounds (crcs) at no cost to me. The dealership did neither. I was under the impression they sprayed crcs because that is what we discussed at the dealership. Turns out they did not spray and six months after the warranty ended the frame was deemed so corroded by an oil change mechanic at an independent business, I can no longer drive the vehicle. Toyota and the Toyota dealership will not address the letter they sent me and the fact they did not spray crcs as discussed. The vehicle is very unsafe, I did was I was told, and the dealership is negligent if following binary rules of the warranty--replace the vehicle or spray crcs. The dealership claims "they had no responsibility to do anything" but a letter I received from Toyota says differently. The vehicle was serviced regularly and ran well and has no issues but the frame makes the vehicle unsafe and inoperable. The frame of the vehicle is no collapsing as well. The frame is rotted through.
During an annual vehicle inspection, perforations were found on the frame of my Toyota Tacoma. I was only moderately worried since this issue was covered by an extended warranty issued by Toyota. When I contacted Toyota to discuss the issue, they informed me that the vehicle missed the 15 year warranty by 11 days and that they would not, under any circumstances, honor the warranty. This particular situation is troubling since it is virtually impossible, within an 11 day time period, for a frame to become rusted to the point of a 3 inch by 12 inch perforation. The frame rot clearly occurred during the 15 year warranty period.
While having a tire repaired, mechanic noticed a broken shock absorber mount. Upon his attempt to repair, he found severe frame rust, with insufficient metal remaining to reattach the mount. After an appointment with the local Toyota dealer, I was informed that the frame was unrepairable, and that since the "put in service" date was Feb 2000, I was too late for the extended warranty program. Apparently, if I had found the problem 5 months earlier, I would have been eligible for a buy-back. As this is a serious safety issue, I can not understand the manufacturer's time limitations. I am the second owner, and other than the frame rust, the truck shows no corrosion. I have never received any notice of frame rust problems, or the inspection and extended frame warranty offer from Toyota. Since getting the bad news, I have found numerous similar stories online. This was an admitted manufacturing defect, and definitely is a safety issue, as the frame can collapse or suspension components can break loose. There are thousnds of these vehicles in daily use, and the manufacturer should be responsible for the repair, replacement, or buy-back. Please help!!!
Vehicle parked in driveway and drunk driver hit 2 vehicles, totaled one & 99% on Toyota. After repairs, repairman made statement that we had rust on underside and we have been trying to find out more about the problem and how to fix it. Just this month a friend told us about the recalls and how to find out more. We found the recall and was given a case manager and told that it was a warranty and it expired and the next day the article on the recall was no longer on the internet.
2000 Toyota Tacoma acceleration the consumer stated when the engine is idling, the rate of revolution of the engine can be increased by merely clicking on the heater fan independent of the accelerator pedal operation. The consumer wanted to offer his opinion in regards to the sudden acceleration problem.
(actual incident date: 01/02/2003 ->message to NHTSA: Update your incident date pulldown, 2003 not listed!): on 05/14/2001, turn signal was replaced (courtesy) as precaution from previous driver noted failures. Sometime early spring 2002, driver noticed turn signal malfunction one morning, after that none occured until 01/02/2003 at 10:15am. Driver tried to engage and disengage turn signal multiple times but turn signal failed to operate. Driver had to use hand to signal turning to reach destination. Turn signal malfunction has never occurred with such magnitude as it did with this incident. Approximately an hour later, upon returning to vehicle, turn signal worked fine. Since then no problems yet with turn signal. Approximate mileage of failure: 25,600. In addition, the floor of the passenger side always gets wet/damp when vehicle is washed or when it rains. End note: Will bring to dealer to investigate 01/06/2003.
A D V E R T I S E M E N T S
- Cumberland, MD, USA