This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Toyota Tacoma. When the vehicle was taken in for an oil change, the dealer noticed that the passenger side frame was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,740.
On 12/05 I noticed something hanging from underneath my 2000 Toyota Tacoma pick up truck. When I got down to pull it out, I realized it was rust from my frame, that has completely rusted through. I called Toyota consumer services, spoke to a gentleman who was very rude, telling me that I had missed the warranty extension time limit and because I didn't register my new address with them, they wouldn't do anything. First, the truck was paid for when I moved. Second, it is up to them to notify me and this can be done via the registry of motor vehicles, as has been done in the past with another of our paid for vehicles. Third, I never received a notice that stated my warranty was extended do to rusted frames for 1995-2004 Tacoma's. Toyota recalled over 700,000 trucks, so clearly they are aware of the issue. There are hundreds of complaints on line and videos on youtube about this.this truck in in great shape and I planned on using it for at least another 100K miles. It has been maintained well and rides great. This is the 11th and last Toyota, I have owned. I am appalled and amazed that Toyota will not take care of this safety issue because of the age of a vehicle.
The contact owns a 2000 Toyota Tacoma. The contact observed a brown piece of metal hanging underneath the vehicle. When the contact looked under the vehicle, he noticed that the entire frame bed was rusted out without warning. The manufacturer was made aware of the failure and stated that the recall had expired. The contact stated that he did not receive a recall notice. The manufacturer did not offer any assistance. The failure mileage was 175,000.
I when for oil change on my truck, upon lifting the car I was told by the mechanic that the frame is very rusted and has wholes on it and it will be a safety hazard to drive it like that and that there is a potential that the frame could break while driving.
The contact owns a 2000 Toyota Tacoma. The contact stated that the frame of the vehicle was corroded and fractured. The contact stated that the corrosion was on the rear leaf springs of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 250,000.
- Santa Rosa Beach, FL, USA
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The contact owns a 2000 Toyota Tacoma. The contact took the vehicle to an independent mechanic for scheduled maintenance and noticed a hole in the frame at the rear shock mount area. There were also numerous severely rusted spots throughout the entire frame. The independent mechanic forewarned the contact for approximately three years of a possible failure with the rust on the frame. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000. Updated 10/07/16
I took my vehicle in for a recall concerning the frame rusting through and breaking in 2011. The dealership decided to spray the frame with undercoating rather than fix the problem or reimburse me for my vehicle. Know the frame has completely broken on the drivers side and is no longer safe to drive. After looking at the damage it is clear that the dealer simply sprayed over the rusting frame to cover up the damage rather than fix it. I drove this vehicle for several years not knowing the danger that I was putting myself and family in. Know my vehicle is unsafe to drive and Toyota is offering to give me a meager $1,000 towards a new vehicle. This is nonsense considering they knew the issues with this vehicle and did not fix it properly when they should have. I don't have several thousand dollars to put into a new vehicle when this vehicle should have lasted several more years. I have pictures that show I take great care of my vehicles (outside/inside look new) and the only issue is due to the manufacturers negligence. I feel that Toyota should take responsibility for their fault and fix my vehicle. I'm not looking for a handout but want them to do the right thing. Toyota should fix this issue as it is no fault of my own.
The contact owns a 2000 Toyota Tacoma. After the vehicle was taken to be serviced for routine maintenance, the technician stated that the frame of the vehicle was rusted and deemed the vehicle unsafe to drive. The contact mentioned that the vehicle was previously serviced under a Toyota safety campaign for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 95,000. Updated 07/19/16 consumer stated the frame perforation treatment was done on 6/22/11 at crown motors. While consumer was getting and oil change on 8/20/14 at valvoline oil the service man informed the consumer that the truck had a significant amount of rust on the frame and notice rust peeling off the truck. On 6/24/16. Consumer had the truck grease and oiled at the local repair garage, the owner told the consumer truck was not safe to drive. Repair shop owner called crown motors and the main office of Toyota and both said they wouldn't be willing to do anything about it. Updated 6/19/18
The frame on my 2000 Tacoma 4X4 corroded and the right side leaf spring holding the the rear axle on is shifted moving the whole axle several inches backwards on the right side, on the verge of detaching completely. My beloved Tacoma is undriveable, and craigslist in Kansas City won't let me sell it since it's a safety hazard, even though I fully disclose everything wrong with the frame, and include excellent photographs. Some people may want to restore the frame and have the means to do so. I contacted Toyota U.S.a. and was told I'm to late for recall: July of 2015 was my deadline, 15 years from the day it was purchased by someone, allowing unlimited miles, and unlimited owners. Toyota should allow a recall of all of there defective products at anytime! the Tacoma only has 206,000 miles on it, mechanically is excellent, aesthetically, being a metallic earth green, is, I hate to say the word now, beautiful. I'm very fortunate a serious motor vehicle accident didn't occur with my Toyota Tacoma, before the defective corroded frame was discovered at my mechanics shop during yearly inspection.
I purchased my 2000 Toyota Tacoma in 2000. In 2008 I received a recall noticed from Toyota in reference to a frame issue. I took the truck to Toyota and the service tech advised me that the truck was fine. In April 2016, I noticed that my rear leaf spring was no longer connected to the frame because the frame has rotted. My local dealership could not help me and advised me to contact Toyota. I made a claim with Toyota and they advised me that I am past the 15 year warranty with the frame. I believe I should have received a new frame back in 2008 when the recall was active.
The contact owns a 2000 Toyota Tacoma. While driving 10 mph, the leaf spring on the rear driver side fractured and separated from the vehicle. The contact stated that the rear subframe of the vehicle was extremely corroded. The vehicle was taken to the dealer to be diagnosed and inspected. The contact was informed that due to the severe corrosion, the vehicle was not repairable. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
Do to an error by Toyota, the frame on my very well mantained Tacoma is almost unsafe to drive do to the the corrosion on the frame, maybe one more year.my truck has only 80,000 miles, no suface rust, engine runs great.I know I'm not alone why is Toyota alowed to get away with this? there are owners all over who Toyota refuses to help, and make things right.trucks are breaking in half help!!!
The contact owns a 2000 Toyota Tacoma. While the vehicle was undergoing a tire change, it was observed by the dealer that the rear subframe of the vehicle was severely rusted. The dealer stated that the entire frame needed to be replaced. The manufacturer was notified of the failure and stated that the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 137,524.
The frame is rusting out. Toyota knew they had a manufacturing defect and offered an extended warranty. Their notification campaign did not reach us in time. Toyota will not honor their extended warranty. The vehicle is unsafe to drive.
The contact owns a 2000 Toyota Tacoma. While the vehicle was undergoing an oil change, the mechanic noticed that the undercarriage of the vehicle was rusted. As a result, the mechanism that held the spare tire under the vehicle could no longer hold the spare tire. The manufacturer was notified of the failure and stated that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 104,000. The VIN was not provided.
The contact owns a 2000 Toyota Tacoma. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance where it was informed that the rear frame was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 199,340. MA 08/14/15 updated 10/26/2017
Vehicle parked in driveway and drunk driver hit 2 vehicles, totaled one & 99% on Toyota. After repairs, repairman made statement that we had rust on underside and we have been trying to find out more about the problem and how to fix it. Just this month a friend told us about the recalls and how to find out more. We found the recall and was given a case manager and told that it was a warranty and it expired and the next day the article on the recall was no longer on the internet.
My 2000 Toyota Tacoma has "extensive" rust damage to its frame and suspension system. This truck was purchased in Kansas and has since moved with me down to Georgia. I noticed on the web that the rust on the frame of the truck is a common concern/defect from Toyota. I am inquiring to see if there is a recall on this and how I should go about trying to get this fixed. The engine and all of the vital components work fine, it seems a shame to get rid of a vehicle that is still in good working condition, other than the rust problem that is.
A D V E R T I S E M E N T S
- Dundalk, MD, USA