This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Toyota Tacoma. The contact stated while driving at various speeds, an unknown popping sound was coming from the rear-end of the vehicle. Upon inspection, the contact discovered severe corrosion and a crack that had formed on the rear passenger-??s side fender. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 147,813.
The contact owns a 1999 Toyota Tacoma. The contact stated that the vehicle was included in NHTSA campaign number: 01E041000 (trailer hitches). The manufacturer had not sent a recall notification. The vehicle was purchased from an independent source who did not mention if the vehicle was inspected before it was sold. The contact was not informed of the vehicle's extensive rust, corrosion, and holes pertaining to the frame until after it was purchased. The dealer was not contacted. The manufacturer issued 14 technical service bulletins regarding the structure. The manufacturer was contacted to determine if the recall remedy would still apply. The contact was waiting on their response. The vehicle was not repaired. The approximate failure mileage was 103,000.
The contact owns a 1999 Toyota Tacoma. The contact stated that the frame was deteriorated and rusted. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle was not able to be repaired due to the frame. The contact researched and found that the vehicle was not included in a warranty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the fifteen year warranty for the frame had expired. No further assistance was provided. The failure mileage was 164,603.
The contact owns a 1999 Toyota Tacoma. The contact stated during state inspection they were made aware of the vehicle's frame having severe corrosion. The sullivan brothers Toyota located in kingston, MA was contacted where it was confirmed the frame needed to be replaced. The contact declined replacement due to the cost of the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,600. Updated 10/12/17
The contact owns a 1999 Toyota Tacoma. The contact stated that the vehicle experienced severe corrosion. The vehicle was taken to an independent mechanic where it was confirmed that the vehicle was severely corroded and the rear subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
- Durham, NC, USA
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The contact owns a 1999 Toyota Tacoma. The contact stated that the vehicle developed a perforation in the frame to the point that the frame was rusted and corroded. The contact mentioned that the vehicle was included in an unknown manufacturer recall. Months prior to the failure, the frame was coated with a solution as a temporary remedy. The remedy failed to prevent the failure. The vehicle was taken to the dealer where it was diagnosed that the frame needed to be replaced. The manufacturer was notified of the failure. The VIN, NHTSA campaign number, and failure mileage were not available.
The contact owns a 1999 Toyota Tacoma. The contact stated the rear passenger side of the frame was severely damaged which resulted in a large hole due to the rust corrosion. The manufacturer issued a voluntary recall pertaining to the frame. The vehicle was taken to an authorized dealer where photographs were taken of the frame. The VIN was included in the recall; however the frame damage was beyond repair. The manufacturer was notified and a complaint was filed. The contact stated there were no resolutions with the dealer or manufacturer. The approximate failure mileage was 211,753. Updated 09/15/11 updated 12/13/11
The contact submitted an email and requested that the official IVOQ be written verbatim to his submitted email: Several weeks ago, I received a letter from Toyota usa stating their service campaign on Tacoma's frames rusting in specific cold climates. I followed the instructions and contacted A-1 Toyota in new haven, ct where they inspected my truck. The service manager told me that the frame literally sagged at the rust penetration points while on the lift. They gave me a loaner car the next day and said they will contact me regarding purchasing the truck back because the frame rust was so bad. Another couple of days passed and I received a phone call from the company (isg) handling the program. They informed me that after they ran a carfax and saw a salvage title in the past, that they will not honor the service campaign for my truck. I bought this truck on 6/12/07 and put a lot of money into her. Now for the really bizarre part...... in Jan of 2010, I was following a local fellow (who was injured in a motorcycle accident years ago) on his 3-wheeled bike so he could repair a flat tire. I had my flashers and headlights on and going aprox 5mph. I was trying to protect him as he rode along the side of the road (aprox 9:00 am). I looked into my rearview mirror and noticed a Volvo xc-90 coming up behind me fast. The speed limit was 30mph and he was easily doing 50. He rear-ended me and pushed my truck up next to where the fellow was on his bike. The other driver was cited for the accident. If I was not in my truck, but a sedan he would have caused serious injury, but he actually rode up under my truck. The insurance company totaled it and I bought it back and had it repaired. A second-hand bed, some body work, exhaust items and bumper was all she needed. I had to have it flat-bedded to ct dmv for a full safety inspection and to the dealer for air-bag recertification before I could even re-register it. The title now states "rebuilt title only" on it. Updated 06/0611 updated 2/03/2012
The contact owns a 1999 Toyota Tacoma. The contact stated that there was significant corrosion to the frame of the vehicle; he was informed by the dealer. The dealer stated that they would call the manufacturer to set up a buy back. The manufacturer denied the buy back because the vehicle was salvaged. The vehicle had not been repaired. The current mileage was approximately 197,000. The failure mileage was approximately 196,000.
Recently spoke with several Toyota Tacoma owners who related frame rust problem. Checked truck and found rust on frame(fingers went through frame in spots. Took vehicle to Toyota service and was told not to drive truck due to excessive rust on frame. Then they returned the truck to me to drive home?? to return in two days when they would have a loaner truck for me. Returned truck to Toyota and after a huge hassle they arranged to rental vehicle for me to drive. Now Toyota dealer has kept the truck because it is unsafe to drive. I am waiting for someone from Toyota to contact me - have been told I qualify for a buyout. The dealer/service dept. Has now washed their hands of the problem, telling me I have to wait for Toyota to contact me but have no idea how long it will take - weeks maybe. In addition, I was not planning to buy a new vehicle - didn't want the expense but may not have a choice.
I have received a letter from Toyota motor co. Along with 814,000 other owners of Toyota Tacoma's built between 1995-2000 stating that our frame rust warranty has been extended for 15 years from date of original purchase as a result of a frame rust because a process that was not done by the frame supplier to Toyota. If frame is found to have rust Toyota motor co. Will buyback vehicle at 150% of highest kbb retail value. Toyota expects to buyback approx. 50% of vehicles still on the road. Most of these vehicles will be from the central and northeastern parts of the us but they have bought back vehicles in all parts of the nation including California. This campaign began in mid-2008. So now I have a vehicle that has some surface rust on the frame but not enough to warrant the buyback program at this time but in the mean time while the frame rusts into the Toyota buyback standards my kbb value decreases, I drive around a vehicle with compromised frame integrity in the event of an accident, and no one wants to buy my vehicle because it has this latent problem now well established/distributed throughout the media.
The contacts owns a 1999 Toyota Tacoma. While driving 65 mph, an unusual noise was heard from the engine. The vehicle was taken to the dealer where it was discovered that the fly wheel was cracked. Repairs were made accordingly. One year later, the vehicle was taken to a local mechanic for routine maintenance and it was discovered the under carriage was rotted, as well as the muffler. The partial unknown repairs were made to the vehicle at the owners expense. There were no recalls on the vehicle. The VIN was not available. The failure mileage was 113,000 and the current mileage was 170,000.
This is not a one time event, but a chronic problem of excessive corrosion on entire underside of vehicle including frame (1999 Toyota Tacoma). I chose incident date as approximate date that I first noticed. Vehicle was inspected and passed by dealer around July 2008.
It was brought to my attention that my frame is totally corroded (rotted) and would "snap" in the near term. The springs that are attached to the frame is at risk of breaking free from the frame and the frame breaking in two. My truck is barely nine years old. I am one of those rare auto owners who keep their vehicles for more than 10 years. I have never had a vehicle that had problems with corroded frames - ever and I have had a few vehicles that were in my ownership for more than 10 years. I take very good care of my cars and is the reason I am able to own them for long periods of time. My reputable auto repair services merchant told me that he has seen numerous Toyota trucks in similar situations - mine was the worst case he has ever seen. I understand Toyota has many similar complaints and is doing nothing to take care of this very serious situation. I am at risk of having a serious accident. This is my only vehicle and I cannot afford to give this truck up and purchase a reliable vehicle. I hope that the NHTSA can help.
Vehicle (1999 Toyota Tacoma) frame rusted out. Forward hanger of driver's side rear leaf spring separated from frame. Left rear wheel about 2" aft of correct position. Frame failed while driving through "fuel moat" at truck stop. Truck swayed badly after hitting bumps at highway speeds. Problem with truck was not identified immediately as I was towing a boat trailer and suspected trailer problem. Frame problem discovered two days later and vehicle was parked. Truck returned to Toyota dealer on 5/8/08 for buyback under rust perforation warranty extension.
The contact owns a 1999 Toyota Tacoma. The contact stated that he took vehicle to be state-inspected. He was informed that the frame was rusted and would not pass inspection. He never noticed any frame-related issues with the vehicle until it was brought to his attention during inspection. Toyota informed the contact that they had a buyback program based on the blue book value of the vehicle. He has been working with Toyota to have the issue rectified. The current mileage was 76,120 and failure mileage was approximately 76,000. Updated 05/20/08. Updated 05/20/08
My husband and I have always been big fans of Toyota's. they seem to last a long time, and since we knew we would be footing the bill to send our youngest to a private college in 2002, we decided that we would trade our 1991 Toyota 4 runner in for a brand new Toyota 1999 Tacoma, in July 1999. We thought that this would ensure that we would have a vehicle that we could put a couple of hundred thousand miles on and one that would last for 15 years easy. That all changed less than 8 years later, when we hadn't even hit the 150,000 mile mark. All of the mileage on our previous Toyota pickups had turned over twice, but one day while my husband was on his way to work, he hit a bump and heard a huge bang. The bed had slammed up against the cab. When he got out to look, he was surprised to see a big crack and the frame so rusted that he could put his finger right through it in several places. I was never so surprised when he called me at work to say that we needed to trade his truck in for a new one. He told me, "this frame is going to just drop on the road and it's not safe for me to drive, it looks like swiss cheese. I just hope I can make it to the dealership to trade it in before it goes." I was floored. This seemed to come out of the blue, since I knew we took care of it, did oil changes every 3,000 miles and kept up with all of the maintenance that should have made this last twice as long as it did. Just like all the other Toyota pick ups we had owned over years, some of which we had purchased with more miles on them than this one had now. We traded it in for peanuts, because of the rust.
Corroded frame rails on a 1999 Toyota Tacoma 4X4 with xtracab. Purchased used from the original owner in 2000 with 40K miles. My local mechanic told me that he noticed a small rust hole in the frame on the drivers side approximately 1 months ago. The most severe location of the rot was just in front of the rear leaf springs on the bottom of the frame. The mechanic suggested that I get the frame replaced for $5000. He would not give me an inspection sticker because the truck was unsafe to drive.
I have a 1999 Toyota Tacoma ext cab. I was told last yr that my truck will not pass inspection for the following yr. Due to the frame rail rotting behind the rear wheels.
A D V E R T I S E M E N T S
- Stephenson, MI, USA