This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated when the vehicle was taken to a service dealer for regular maintenance, the dealer noted that there were 2 cracked leaf springs in the rear suspension. The manufacturer was also notified. Updated 01/10/07.
Tom scott motors of caldwell Idaho sold me a used vehicle that was unsafe to drive. In contacting the dealership the problem is still not resolved and they are waiting to see if they can purchase the parts from a wrecking yard. The dealership knew that the vehicle needed new leaf springs on the rear of the truck( this is evident because they under coated the broken parts) they did nothing to fix it before selling it and allowed me to purchase it and drive from caldwell Idaho to la grande Oregon which is about 140 miles one way.
Rear 3-leaf spring assembly has failed twice, both times breaking in the middle and damaging rear shock. Both time this has broken were under normal driving conditions with little or no load. Local dealership deny's hearing of this problem, but was quick to schedule a replacement for $1200!.
In June 2003, the vehicle was taken to an independent repair shop because it was not riding smoothly in the rear. The mechanic said that the leaf springs were split in half. The dealer also stated that he hasn't fixed a lot of these for the same problem.
On December 6th, I took my truck into the local Toyota dealership for new shocks. For the last few months the rear of the truck has bounced and rocked much more than usual, so I assumed it needed new shocks. The dealership informed me that both rear leaf springs on the truck were broken. The mechanic showed me the damage, and explained that they had been broken for some time. I was told it would be more than $1200 to replace the springs. Since I don't haul anything heavy, or go 4-wheeling I decided to look into this situation. Mine will be the 34th complaint in your database for broken leaf springs on 1995 Tacoma trucks. Additionally, there are 20 complaints on 1996 models and several on 1997 models. Clearly, there is a problem here that warrants investigation by your Agency. Since I have done nothing to abuse my truck, I will be asking the dealership and/or Toyota to replace the leafsprings at their expense. I would appreciate a response from you indicating whether or not you plan to investigate this problem.
Rear leaf spring has rotated over & punctured the shock absorber severely compromising vehicle handling. The manufacturer has replaced springs & shocks on many of the same vehicles previously due to the same design defect, but is refusing to do so in our case. Also, the rear leaf spring on the right side has broken.
Right rear leaf spring failed, replaced spring, left leaf spring failed, replaced both springs. Toyota refuses to acknowledge problem or reimburse me for the springs even though there is a known problem that others have reported. They cite being out of warranty (excess mileage) as a reason. Reported to Toyota under case # 200005040162. Plan on continuing legal action against Toyota.
A D V E R T I S E M E N T S
- Anchorage, AK, USA