This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Toyota Sienna. The contact stated that while his wife was driving at 65 MPH, a loud sound was heard. Upon inspection, the contact noticed that the sunroof had exploded; however, the sunroof panel was closed, and no glass entered the interior of the vehicle. There was no impact on the sunroof that could have caused the explosion. The vehicle was taken to the dealer, and the dealer referred the contact to take the vehicle to Vantage Mobility International (VMI, 5202 S 28th Pl, Phoenix, AZ 85040) due to the wheelchair van conversion. The vehicle was taken to VMI, where it was determined that a small impact caused the sunroof to explode, and the sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 750.
The contact owns a 2022 Toyota Sienna. The contact stated that while driving approximately 35 MPH, the sunroof fractured without impact. The contact called the local dealer and was informed that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
- Sunnyvale, CA, USA
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- Tempe, AZ, USA