This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When coming to a slowdown at the light, lightly braking to a slow, the brakes would suddenly disengage and the car lunges forward, I have to release an reapply the pedal in order for braking to stop. This has happened multiple times, but the most recent, I almost ran into the person in front of me because the brakes disengaged. It doesn-??t happen all the time, but every once in a while with unknown parameters, it happens and is very scary. I drive with a lot of fear now, especially with my kids in the car.
When pressing the brakes car will lunge forward. Used to happen very rarely and now it is happening sometimes multiple times a trip. Pulling in a parking space or stopping at a light and almost hitting the car in front of me because the car just lunges forward. No warning lights or messages it just randomly happens.
Sometimes when I apply the brakes, usually for more than a few seconds, the brakes feel like they release on their own. The car will lurch forward and I have to firmly push the brake pedal harder, in order to regain braking power. This happens randomly but on multiple occasions on a weekly basis.
I have noticed that when I am breaking, occasionally as I-??m breaking there-??s a sudden jolt, or lurch, forward like the car is accelerating. This is very disconcerting especially when there are other cars in front of me or people.
It happened multiple times, when braking the van for a second or so lurches/moves forward than stopping. The van will not stop right away as expected, instead will move forward. As per dealer everything is good and no problem identified. These are sporadic events.
- Glen Allen, VA, USA
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Frequently during breaking while going downhill or hitting a bump while breaking, the breaking will -??slip-?? or stop breaking and then jump back into breaking. Once it recovers and the breaks catch again, it will jolt the vehicle forward.
Occasionally, if I drive over uneven surface or make a turn while breaking, then the brake lets up for a second and the car lurches forward. This has happened probably probably 5-6 times a month for the past 7 months we've owned the car. We live near some hills, so it most often occurs when going downhill and I'm breaking at/below residential speeds. After the second of letting up, the break resumes as normal. My husband has also had this issue happen to him, although only once because he drives it less often. -The car is available for inspection on request. -So far, there haven't been any related accidents because I've never been in an emergency breaking situation. -The problem has not been confirmed by an independent service center. Before we purchased the car, we had a Toyota Dealer mechanic (who was not connected to the dealership selling the car) do a routine inspection and said the breaks were in good shape. Because the break issue only happens in certain conditions, we did not notice the break issue until after the car was purchased. -The car hasn't been inspected by the manufacturer, police, insurance, etc. -There have been no warnings or other symptoms.
In 2023, I purchased a used 2022 Toyota Sienna with 39k miles on it. I have noticed that when I am coming to a slow stop, the car will not stop right away as expected. Instead, it moves forward. It also happens with slow right or left turns. These incidents are sporadic, occurring at least once every time I drive. On this Memorial Day, I encountered a very dangerous situation while driving on the highway. I needed to brake for an emergency, but the vehicle refused to brake, nearly causing me to lose control. Following this incident, I conducted research and discovered that a Technical Service Bulletin (TSB-0047-24) exists. I took the car to the Toyota dealership, applied the TSB, and covered the full cost. I am uncertain whether the problem will receive a fix. Based on my knowledge, I believe this is a safety concern, and Toyota should investigate further.
I bought this vehicle new and it has an issue with braking. Once in a while when you hit your brake the car wants to keep going. Kind of like accelerating on its own. I let Toyota know about this a couple of times when I went in for scheduling maintenance. They say that they can-??t find anything wrong. It-??s has happened at least twenty times to me and more lately. Yesterday 5/29 it happened twice, and is very scary. If you go online you will see other people complain about the same problem. Sooner or later something bad is going to happen. I bought the van for my wife, and she is to afraid to drive it any longer
When I step on the brakes it slows initially and then it feels like the brake just lets go of its grip and the car keeps going or even accelerates and you have to slam on the brake to get it to stop. The last time this happened, it resulted in a crash with my daughter in the car. Toyota is telling me the brakes are fine but I do not feel safe driving it. There have been no lights or warning lamps and Toyota says they inspected the issue and found nothing but it has happened multiple times.
When braking the vehicle will initially slow then it feels as if the brake releases or actually accelerate before the brake engages again. This has been happening pretty much since we purchased the vehicle. It seem to be happening with more frequency.
When applying the brakes the vehicle doesn-??t seem to want to stop and almost feels as if it-??s trying to accelerate before finally catching and stopping. Typically it-??s a pretty fast occurrence but now it-??s taking longer to stop. It is available for inspection. It caused me to run a stop sign today and go into a persons yard before the van finally came to a stop. No service dept has looked at it yet. The problem doesn-??t seem to be able to be reproduced on command and only happens at random. The vehicle has had no inspection and has no warning lights on during the time I-??ve had the vehicle.
The problem in my vehicle is that several times when braking the car accelerates suddenly before braking, it doesn't always happen but I saw on the news that hyundai has the same problem in their cars with the software and I don't know if this causes the same in my car
The brakes randomly give out for a second even while applying constant pressure on the brake pedal. It feels like the car lurches forward when the brake loss occurs. Even though it only lasts a second, it is terrifying and there have been a couple incidents when I was coming to a stop at a red light and I almost hit the car in front of me. This has also occurred in my 2021 Highlander Hybrid. It luckily has never happened during high speeds, but it-??s scary enough going 30 MPH.
Sometimes vehicle jumps forward if breaking on uneven surfaces like manholes or crack road. Or if emergency brake that-??s hard enough the car also jerk forward a little. Toyota said that-??s normal because the braking system switches from electric brake to hydraulic brake. I don-??t feel that it is normal.
My vehicle occasionally exhibits a behavior during low speed braking (such as approaching a stop sign or red light) where the deceleration will briefly cease in spite of constant brake pedal pressure. This lasts for less than a second before brake behavior returns to normal. To the driver, it feels like a sudden acceleration (but I believe it is a momentary loss of deceleration). -- This behavior is intermittent and difficult to reproduce on demand. It seems to happen more frequently: - At low speeds, when gradually slowing to a stop. - Un uneven pavement (such as a street with speed bumps or potholes). - On downward slopes. -- I strongly believe the problem is related to transitions between regenerative, engine and friction brakes in this vehicle. I believe Toyota has a systemic issue related to the design and/or implementation of the hybrid braking system on this and similar models. -- This is not a case of "you just need to get used to how hybrids work", it is a case of "I press the brake, I expect the vehicle to decelerate". If you review Toyota online forums for the current Sienna, Highlander and similar Toyota hybrids, this issue is extremely common and many owners are complaining, so far Toyota is ignoring the issue.
Our 2022 Hybrid Toyota Sienna will randomly have a loss of brakes for several seconds while in the middle of a stopping situation. The vehicle seems to lurch forward with the brake pedal going soft. After cramming my foot as hard as possible into the brake pedal I have been able to get it to stop so far, however my stop distance is much longer than anticipated. It seems to be getting worse in the past week with 2 of these episodes occurring. In the past year it has happened approximately 5 times. Each time is highly distressing. We have taken it to one Toyota dealership so far that could not find anything wrong with the brakes and have another appt in July with a second Toyota dealership. I find similar experiences described online from other 2022 Hybrid Toyota Sienna owners. I feel an obligation to report this because it is life threatening to be without brakes for even a few seconds while driving. There are no warning messages that appear when this brake failure occurs and it has not been reproducible.
Brakes release briefly when slowing to a stop. While slowing to a stop with steady pressure on the brake pedal, the braking action will momentarily give out, resulting in the vehicle lurching forward beyond the anticipated stopping/slowing distance before the braking action re-engages. This has resulted in near collisions with cars, bikes, and pedestrians as the vehicle suddenly stops slowing without warning and unexpectedly increases stopping distance. The problem is intermittent and difficult to reproduce, but has occurred repeatedly over at least 6 months of ownership. Going over any kind of bump, crack, pothole, etc seems to increase the likelihood of occurrence, but it also happens on dry, flat pavement. No warning lamps, error messages, or other related symptoms from the vehicle either before or after occurrences of the problem.
Over the past 18 months, this vehicle has exhibited the following actions approximately 30-40 times. When slowing the vehicle, with brake pressure applied, the vehicle reacts appropriately until, at the slow speed( approximately 5-10 mph) it suddenly accelerates or surges ahead for approximately 1-2 seconds. The has occurred while in the process of turning as well as moving straight ahead. I have taken the vehicle to the dealer of the original sale, Shepard's Toyota, Thomaston Maine, and they have attempted to replicate this action. They were unable to do so. The reported to me that they contacted Toyota engineering and was told, I paraphrase, that when the drive battery is fully charged and the dynamic braking system is still creating a charge, the current is directed to the drive motors, despite the fact that the brake is applied to slow and stop the vehicle. These events have occurred inn the middle of turns, when attempting to stop at crosswalks, and stopping prior to entering a traffic stream. If I had not continued to apply the brake, the vehicle would have, in several case, collided with objects.
A D V E R T I S E M E N T S
- Union City, CA, USA