This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns an Convaid Car Seat, Model Number: 3365, Model Type: Carrot 3, Manufactured Date: May 15, 2018. The car seat was being utilized in a 2022 Toyota Sienna. The contact stated that the release button on the crotch restraint buckle, where the two arm and chest belts buckled, were cracked into two pieces rendering the car seat unusable. The failure occurred inside of the vehicle. The child was not in the car seat at the time of the failure. The manufacturer was made aware of the failure. The car seat was not replaced.
- Roseville, CA, USA
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- Roseville, CA, USA