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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2019 Toyota Sienna Owner Comments

problem #3

Sep 142023

Sienna

  • miles

A D V E R T I S E M E N T S

My van was struck directly in the driver side rear sliding door while sitting still at a stop sign. The other driver collided straight into the passenger compartment door at an approximate speed of 30 mph crushing the door, exploding the window and neither the driver side airbags nor the side curtain airbags deployed. Resulting in my wife severely jarring around in the driver's seat, as well as my son who was securely fastened in a child booster seat in the driver side rear seat. The glass from the rear door window shattered and covered my son and the interior of the vehicle. There are no active recalls, but I read about a recall concerning the passenger side door welds that could affect operation of the side airbag and side curtain airbag sensors, but this only applied to a small number of 2019 Sienna's. Could this have been a manufacturing defect that bled over to the other door structures affecting the sensors in the same way.

- Aledo, TX, USA

problem #2

Sep 012022

Sienna

  • 72,000 miles
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.

- Crystal Lake, IL, USA

problem #1

Jun 262021

Sienna

  • miles
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.

- Quebec, AR, USA

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