The contact owned a 2018 Toyota Sienna The contact stated while driving 70 MPH, the contact was rear-ended and the vehicle lost control and the vehicle rolled over multiple times and fell into a ditch. The contact stated that the side air bags did deploy but the front air bags did not deploy vduring the accident. Medical attention was given to the contact and her family in which they were transported to the local emergency room. The contact stated she and her family suffered injuries the contact stated she had bruised ribs a contusion to her hip and her shoulder and a bruised lung. The contact daughter suffered a concussion neck and shoulder and was diagnosed with manubrium in her back. The contact son suffered a concussion contusion on his abdomen and neck. The contact spouse suffered an injured wrist finger injury and possibly broken ribs and all of the family suffered from whiplash. A police report was filed. The vehicle was towed to a local towing company and the vehicle was released to the insurance to be sent to CO-part. The dealer was contacted and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

- Dunlap, IL, USA

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- Columbia , MD, USA

The contact owned a 2018 Toyota Sienna. The contact stated while driving at 74 mph, a deer ran across the freeway, and as a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed. The contact sustained a sore shoulder but did not require medical treatment. The was not drivable and was towed back to their home address. The vehicle was not diagnosed or repaired. A dealer was contacted and informed the contact that they would run tests on the air bag once the vehicle was fixed. The manufacturer had not been informed of the failure. The failure mileage was 60,000. The VIN was unavailable.

- Dunlap, IL, USA

Takata recall (?) we purchased this van on 4/18/2019, previously the van was a rental. The next evening, going to dinner on a Friday night about 9 P.M. I was on a 2 lane road in a rural area, traveling at 60 mph and a dog walked in front of me. I had no time to react. The front end of the van was laying in the road, not drivable. Again, a front end collision and no air bag deployment! 2nd Toyota Sienna, first a 2017 and now a 2018, both rental sales, both had front end collisions and both had no air bag deployment. At 60 mph there's no reasonable excuse for no air bag deployment.

- Polk City, FL, USA