This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Toyota Sienna. While the vehicle was parked on an incline, the passenger side sliding door opened and failed to latch. As a result, the door retracted while the contact's arm was still inside the vehicle. The contact managed to jerk her arm out of the vehicle, but sustained bruises and scrapes to the arm. Medical attention was not received. There were no warning indicators illuminated. The contact took the vehicle to Toyota of North charlotte (13429 statesville rd, huntersville, nc 28078, (704) 875-9199) and a service appointment was scheduled for September 6, 2019. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 45,397.
- Charlotte, NC, USA
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- Charlotte, NC, USA