This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
What component or system failed or malfunctioned, and is it available for inspection upon request" The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning -?" potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, but this is the second occurrence of this same incident within the past 30 days.
While buckling up on 6 Dec 2019, the seat attachment to the B-pillar completely, without resistance, detached. The bolt that secured the belt was on the floor, completely pristine in appearance, undamaged, without any evidence of thread-locker application at the factory. The car had been in no accidents and was in excellent shape, without a trace of body rust or deterioration. Dealer replaced the bolt and checked the other belt anchoring bolts and said they were okl. Had to return to the dealer in two days since their repair had left the seat belt twisted. They unbolted, then re-bolted the belt anchor in the un-twisted, correct position. No harm occurred since I put on my belt before starting the car; realizing the defect immediately, I got to work by other means that day. The vehicle was stationary, in my garage at the time of the defect discovery.
The contact owns a 2016 Toyota Sienna. The contact stated that the door spontaneously opened while the vehicle was in motion. The contact called antiac Toyota (1817 auto center dr, antioch, ca 94509) and was informed that there was no open recall or remedy for the failure. In addition, while driving approximately 75 mph, the seat belt spontaneously became unlocked. The vehicle was taken back to the dealer where it was diagnosed that the seat belt buckle failed and needed to be replaced. The vehicle was repaired. The VIN was included in an unknown recall for the structure. The manufacturer informed the contact that nothing could be done. The approximate failure mileage was 30,000.
The contact owns a 2016 Toyota Sienna. While driving 70 mph, the driver's seat belt fractured without warning. In addition, while driving various low speeds, both sliding doors opened on more than one occasion. The contact stated that the rear passenger sliding door opened mostly while driving. The vehicle was taken to an unknown Toyota dealer in walnut creek, California to be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 100.
- Orinda, CA, USA
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Right side passenger door, opened by itself while driving. My jids were seated on the back with grandma. Door also, closes by itself hurting the passenger who is trying to get into. It hurt several times my 8yr old daughter, my 11 yr old boy and grandma. Even closes when you are putting stuff in the passenger side.
A D V E R T I S E M E N T S
- Washington , DC, USA