CarComplaints.com Notes: Toyota says the 2015 Sienna has been redesigned with "more swagger." Let's hope it's also been redesigned with less seat noise.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,020 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The bluetooth will not stayed paired with the phone. Means that driver gets distracted and/or is talking on phone when it disconnects. Presents a hazardous and potentially unlawful condition. Happens at any time.
Van would reboot while parked or driving. It started with dashboard rebooting then I couldn't start the van. There was a time after driving I put the van in park and turned it off but my van was moving on it's own. I always call the dealership when the rebooting occurs. I was told either it was a software issue or since the problem went away, I should be fine. Well recently when my van stalled and had to be towed to the dealership. I was told it was a battery issue and the battery was replaced. When I picked up my van and went home, noticed my rear view camera would not come on went I put the van in reverse. Called the dealership to tell them what's going on and the service advisor woman was very rude and stated it was battery and they never checked anything else. I stated to the woman the I've always expressed my concerns about the van rebooting, won't start, or moving on it's own. The woman became very rude and hung up on me. I decided to go right back to the dealership on the way there I called back to speak to the manager of service department to explain what's going on. While driving there the check engine and another light turned on. Shortly after that as I was turning left, while in the middle of the intersection my van stalled. The steering wheel and brakes locked and the van completely shuts off. I was locked in my van with no control over the van and it was moving towards a pole. Luckily the van stopped before hitting anyone or anything. I was on the phone with the service manager the entire time. The manager called for someone to pick me up and called a tow company. I asked the manger if they are stating my issue was a battery and a new battery was installed why am I still having the same issue. The police was call because someone reported my van in the middle of the intersection.
I have a 2015 Toyota Sienna SE. I am currently at 49092 miles and am purchasing my third set of tires. The tire wear on this vehicle is abnormally high. I have purchased high quality tires (Bridgestone 80K warranty, and Michelin 60K). First set of factory issued tires were worn down to 3/32-4/32 in 24000 miles, second set was used to 4/32 in 25000 miles. Vehicle is driven under normal conditions, both highway and city driving. This is a significant safety issue to me in regards to handing, steering and stopping and it feel it may be attributed to the design of the vehicle itself to include the suspension components, frame setup, and weight of vehicle.
Water leaks into driver side widows pillar on to side curtain air bags as well as left rear second and third row seat and third seat air bags curtains.
- Jacksonville, FL, USA
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After we got the recall with the sliding rear doors fixed, the passenger sliding door won't close anymore. It will go so far and then beep and open up again. I feel that it's a major safety issue and it needs to be addressed. After having the car for only 3 years, we shouldn't be having these kinds of problems with it.
We purchased the Sienna new off the lot in 2015, and have had to replace the windshield 5 times due to cracks, and it's already cracked again. Sometimes it cracked due to pebbles or rocks hitting it, but other times it just cracked spontaneously. Once it cracked out of nowhere, and another time it was when we sprayed it with low-pressure water.
Stopped at a red light when we heard an explosion, continued to drive when we became aware of noise and what appeared to be rushing wind. After checking all doors and windows and finding they were closed I just happened to slide open the cover leading to the sun roof and saw the exploded window and glass fragments.
Power sliding door recall phase 2 with wheelchair ramp. This is a safety issue. We received the recall notice over a year ago with no remedy yet. I have called multiple times throughout the year and there is still no eta. I don't even know if they are working to resolve this or they have just decided they don't care about disabled veterans.
TL-contact owns a 2015 Toyota Sienna.... inquired about recall letter from Toyota.... contact stated he contacted local Toyota dealership.... sterling mccall Toyota - houston Texas... contact stated he called dealership multiple times... received no response regarding recall.... contact was advised to contact Toyota at 800-331-4331 cb Nov 22,2016 manufacturer recall numberg04 NHTSA recall number16V858 recall statusrecall incomplete summary manufacturer recall numberg04 NHTSA recall number16V858 recall statusrecall incomplete summaryin the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. Safety riskif this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant. Remedythis vehicle is involved with phase 1. phase 1 covers the vast majority of vehicles involved in this recall and the remedy is currently available for these vehicles. For the vehicles involved in phase 1, any authorized Toyota dealer will replace the instrument panel junction block and install new wire harnesses connecting it to the power sliding doors. If applicable, the dealer will also update the vehicle's owner's manual to match the updated equipment. These remedies will be provided at no charge 1recallsassociated with this VIN
Power sliding door recall. I have not received any letter/email on the status of the recall since the initial notification. Is it my responsibility to contact Toyota on the status of the recall parts?
Crystal Toyota dealership on route 22, green brook, NJ did recall work on my car. But its say now cover under manufacture warranty, owner has to pay full amount as its got salvage title of car.
We were driving down the road at 65mph on a low traveled highway when there was a loud bang. It was almost as if a gun went off in the van. We pulled off and inspected the van and found out that the sunroof was shattered. The glass was blown outward and no rocks are inside the glass. It is going to cost over 800$ to fix. I am confident that the sunroof exploded.
Power sliding doors, both driver and passenger, malfunctioned. While in park, the doors were open, when we pressed to button to close them, the doors came partly closed, then opened back up, then tried to close, then tried to open. Regardless of what we did, the door would not operate correctly. Eventually, we turned the switch to manual and were able to close the doors. Took the van to dealer. They said it was the motor and replaced it. That was 11-14-2016. Now 1-4-2017, the doors are not working properly again. And when I called the dealer, they never mentioned the recent recall. Neither have I received any notification from Toyota regarding the dangerous recall. I happened to hear about it from a family member. I spoke with the dealer about it, they said call Toyota. I called Toyota, they said that I would eventually get something in the mail. It is hard to believe that a manufacturer would be so irresponsible about major safety issues. Once I looked online, I found that the sliding door problem has been going on for years. How is it legal for a company to purposely continue to endanger people's lives?
While driving on the wide open highway with no other cars around me, my sunroof suddenly shattered. Part of it since blew away on the highway while trying to get to a place where it can be covered.
When we first leased the vehicle the "new car smell" was overwhelming, it caused me headaches, nausea and a feeling of being disoriented. I brought it back to the dealer several times and they refused to do anything about it, stating "it's just the new car smell." This "smell" has not gone away and every time I drive the car I get a terrible taste in my mouth, a headache and nausea. I refuse to drive the car and my husband has now been driving the car with a car deodorizer to disguise the smell for 7 months and it has not dissipated. This is not fair that the dealer will not do anything and they deny/refuse to test or confirm any "toxicity" exists. I would like the car to be tested to relieve any concerns that I have for my families well being. We have young children and I am not sure of the dangers or effect this could have on their health. This is not fair to the consumer that a dealership would refuse to do anything to address or correct the situation, especially when it is a leased vehicle. Please help if you can!
After 1 week of purchase date of 2015 Toyota Sienna lw AWD, I've noticed buzz noises coming from under the front dashboard. I took the car for service at Toyota nashua at nashua, nh on 7/18 for buzz noising, auto-dimm rear view mirror failure, and strong burned smell from the ac vents. Buzz noising - dealership claimed it's normal op, but this is not acceptable since servo motor is out of norm operation but refuse the replace it. Auto-dimm rear view mirror - dealership claimed they can't fix since it's day time & don't have tool to verify the fault. Burning smell from ac vents - dealership claimed because it's new and they sprayed deodorizer.
A D V E R T I S E M E N T S
- Long Grove, IL, USA