This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This part is not on NHTSA affected parts lists and needs to be under (sunroof / moonroof /panorama ) while driving from Florida just outside the Lincoln tunnel on a sunny 65 degree morning (7:30 am, Sunday) we hear a loud boom. Nothing was in front of us, no overpass. I slide the moonroof (all other cars call it a sunroof) cover back and glass falls in - it look as if it had exploded upward. Thank goodness I had the cover closed. Dealership determines it was caused by impact because of the glass break pattern. I asked him if he had ever seen the pattern of glass if it was defective, if there would show a weak point. He said he had not and then said he did not know for sure - it was just from his experience he determined this - everyone at dealership had never heard of a spontaneous blow out in the moonroof /sunroof. There is a lot documented on edmunds.com and other places so I sent links to this info to the dealerships. I have opened a case with Toyota, they have yet to determine. They need to be held responsible - they need to de research - we could have been hurt if the cover was opened.
- East Stroudsburg,, PA, USA
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- East Stroudsburg,, PA, USA