This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After a rain, water will leak into the driver and front passenger seatbelt coil housing. The front passenger seatbelt was not used in some time and mold developed with green and black stains all along the seatbelt. After it rained, the driver side seatbelt released about 1 cup of water when I pulled the seatbelt. With my wife as the passenger, she was conflicted about wearing the seatbelt while having mold pressed against her body, clothes, and breathing it in. The smell of mold is now present in the vehicle. This problem has been reproduced via online reports at SiennaChat.com. No warning lamps, messages or symptoms appeared prior, or during, this issue. I am in the process of reporting it to Toyota as soon as the next business day (Monday).
The drivers seatbelt on my wife's car stopped functioning and will not latch. Nothing appears to be stuck in it. Looking inside the female part, it looks like it has come apart. The vehicle has never been in an accident. The dealer cannot explain why it broke.
I purchased a 2014 Toyota Sienna on July 4th 2017. Since the day I purchased the vehicle I have been having electrical problems with both sliding doors and the trunk. Toyota still haven't fixed the problems with the doors I just don't fee safe having my kids and other people kids in the car
Rear seatbelt would not release and became only tighter when we tried to release it. A child almost suffocated because it was so tight around her stomach that she could not breathe. We had to cut the seat belt. Now, we are missing a seat belt and Toyota refused to acknowledge that it was a defect and/or replace it.
While riding 11-yr old wrapped seat belt around legs. After van stopped in home driveway, belt was released and retracted, and it's attached to top of van so feet went up in the air--pulls child off the seat and there is no slack for removing legs. After 30 min with mother & 2 neighbors trying to release it, child's feet were turning blue when neighbor found a bolt and loosened it enough to get feet out. Why is there not a clearly marked release button somewhere? if it had been child's head/neck there wouldn't have been time to get scissors to cut it loose without serious injury. Guess scissors should be a necessity in the car now, as it could've happened someplace where scissors weren't available. What a freak accident that you just don't think about.
A D V E R T I S E M E N T S
- San Jose, CA, USA