This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is a handicap vehicle equipped with electric ramp. Problems with sliding doors unlocking, not locking or doors opening making it an extreme safety based. Interim recall received recommendation received in November to operate doors in manual mode is unacceptable with ramp and handicapped drivers. Contacted Toyota corporate and would not provide assistance or accommodation.
I've been having issues for over a year now with the drivers side rear sliding door not closing all the way. It would close all but the last 6 inches or so and then re-open. I took it to the dealership 3 times and they said they found no issues, but greased the door. 2 weeks ago the door would not open or close at all (even manaullly - thus the reason for my complaint). I turned the automatic feature off and could not get the door to open at all!!! major safety issue! I looked and noticed that the cable had snapped. I took it to the dealership again and they replaced the cable and said that was the problem with the door not closing properly too. That cost me $320. The next day the same issue returned of the door not closing all the way. I took it back in and they diagnosed it again in less than a minute as the roller on the hinge. They agreed to replace it at no charge to me, but did not let me see the claimed bad part. My major concern is that this door would not open at all even in the manual mode and that the door consistently would not close all the way. All these symptoms occurred with the vehicle fully stopped and in park.
With the hood open with prop rod installed, I pushed down slightly on the hood and it crumpled like thin flimsy metal at the point where the rod connects to the hood. I am not strong - 6'2'' and only 175 pounds. Now the hood has a bend and cosmetic damage at the crumble point.
9545 moores point place I was driving out of the parking lot from the grocery store, I stopped to enter onto route 301 making a right turn on to the road when the van accelerated, it was all I could do with all of my weight on the brakes to stop the car from hitting another car. It was frightening.
There is no illumination of the main dashboard display-speed, RPM, temperature and fuel level when light control is at off or drl (driving lights) position. I went to dealer and service man said that is the way it is and another new vehicle on their lot was the same. The gauge lights are on but dim in parking and headlight position. (Toyota manual says use drl in daytime to save fuel and eliminate chance of burning out driving lights.) I called Toyota and they said after 2 weeks of investigation that this is the way it is. This is a safety issue because we cannot see the speed on cloudy days or with sunglasses on sunny days. My previous Toyota- 2006 Sienna and 2013 avalon have illumination anytime the ignition is on for driving. When you can't see the speed easily, this is a safety risk- there is no digital display of speed on this vehicle.
A D V E R T I S E M E N T S
- Atlantis, FL, USA