This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Toyota Sienna. While driving 15 mph the brake pedal was applied however depressed to the floorboard, the vehicle accelerated and surge forward without warning. The contact shifted into neutral and turned the ignition to the off position. The vehicle was towed to romano Toyota 6400 basile rowe, East syracuse, NY 13057(315) 445-1070, where the contact was informed that the vehicle operated as designed. The vehicle was diagnosed but not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 78,929.
After about 60,000 miles my check engine light illuminates with code P0012 every 1,000 miles and when I take it to technician they find nothing wrong after resetting. Then again it randomly appears and has been doing such for the last 10,000 miles. Frustrating. Also the front brakes squeal everytime I touch the brake pedal regardless of which pads I use or if they are new or used.
Vehicle was stationary, bought from the dealership in Feb (present month: Sept). Less than 53K. One day instrument cluster was clear, drove home in the rain. The next morning I went out to go to work the speedometer was non-functional, ABS, vsc, trac, eps lights were all on and the exclamation mark was lit also. The car ran fine. At the dealership now; dealership says that it is the ABS actuator. It's "bad." How does the ABS actuator of a car that isn't five years old "bad?" they say it will cost $3258.04 to fix...and of course, out of warranty. This doesn't make sense and seeing that Toyota had over 600,000 cases in the past of bad actuators, I believe this is a case into which should be looked.
On 8/2/18, while driving my 2014 Toyota Sienna van, bought new from a local dealer with appr. 89,000 miles and meticulously maintained for all service, I was driving on a city street when the brakes failed after pumping them three times. The brake failure caused my vehicle to rear-end the vehicle I was following. No injuries, but the van was totaled. No citation was issued by norman, ok. Police, accident report #2018-57682. Passengers in my van witnessed the brake failure.
The contact owns a 2014 Toyota Sienna. While attempting to stop the vehicle by depressing the brake pedal, the vehicle failed to respond and the brake pedal traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to the dealer (larry H. miller Toyota murray, 5650 state St, murray, ut 84107), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
At random and intermittently the brake pedal feel changes from firm to mushy with the pedal traveling to or near the floor during the stopping. Also at random and intermittently the car can be stopped with the brake pedal applied lightly to prevent car movement when the pedal suddenly slowly begins dropping and will go down to the floor. I have had no accident from either brake failure condition, but several times I felt ready to go into crash avoidance mode when there was the chance that this might also might be on the verge of loosing braking action. I had this checked by two Toyota shops but they said they found nothing wrong. I also called Toyota for assistance and a case number (1510051721) was assigned. The rep talked with both shops and lastly said he was going to talk to someone else and call back. He never called. When I drove from the 2nd Toyota shop, the brakes failed again and I went right back. The shop rep and I took the car out for a test drive and the brakes were ok. We switched driving and 3 blocks from the shop the brakes failed approaching a stop light. The light changed before we had to stop. At the shop, I stopped the car in drive and with my foot lightly on the pedal as in a normal wait for the stop light to change. After a short time, the brake failed and slowly dropped to the floor. This time the rep (who was still in the passenger seat) had the failure brought to his attention and he actually saw the pedal fall to the floor. He immediately took the car into the shop, but again the tech found no problem or failure. I asked the Toyota rep to have a engineer or brake expert decide what could cause this and precautionary replace the primary choice. This was refused. This van was bought new in January, 2015. The problem was first noticed in March. I now have only 6,400 miles on it.
On Saturday, June 6, 2015, my 2014 Toyota Sienna limited automatically brake with very significant force while the cruise control was engaged at approximately 45 mph. No vehicles or obstacles were ahead and I was driving on a straight and relatively level street that has a 45 mph speed limit. This problem also occurred many, many times in the first several months after purchasing this vehicle new in April 2014. I reported this problem to molle Toyota, Kansas City, Missouri when it first happened and at the 5,000 and 10,000 services and they could find no problems with the adaptive cruise control system. During the first few months of ownership I tried driving to the molle Toyota dealership when the problem occurred and the dealership was open but each time the problem stopped happening before I got to the dealership. The problem usually happens "out of the blue" after I have been driving for a while. Once the problem first occurs, it then happens over and over each time I reengage the cruise control. Stopping the vehicle and restarting the engine almost always stops the problem from recurring. And as I indicated above, sometimes the problem will stop on its own without restarting the engine. I am submitting this complaint at this time after seeing in the news that there have been similar complaints on Jeep. The June 6 incident was also much worse than previous incidents due to another car following very closely behind me when the Sienna brakes automatically slammed on. I was also concerned that the driver behind me might have thought that I had braked hard on purpose. I have been able to cope with this problem but my main concern is with allowing others to drive the Sienna and that they may not be able to quickly turn the cruise control off when the problem happens.
A D V E R T I S E M E N T S
- Fairfax , VA, USA