The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer did not know when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lincoln City, OR, USA

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available and the contact did not know when they would arrive. The contact stated that the rear driver's side door made an abnormal noise and became difficult to close. The failure mileage was unknown. VIN tool confirms parts not available. Parts distribution disconnect.

- Laurelville, OH, USA

The contact owns a 2014 Toyota Sienna. The contact stated that NHTSA campaign number: 16V858000 (structure) exceeded a reasonable amount of time for repair. The contact received the recall notification in December of 2016. The dealer stated that the part was not available for repair. The manufacturer was not notified. The failure mileage was 58,000.

- Forest Lake, MN, USA

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Park, FL, USA

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Locust Grove, GA, USA

We received a letter from Toyota stating that they have detected a defect where there is a possibility that the sliding door opening operation is impeded and the sliding doors can open on their own while driving. We received this letter in August of 2016. We spoke with our local dealer and they state no solution has been found yet and we continue to have an unsafe car and the automatic sliding doors off that I am paying extra to have automatic doors. I have 2 small children and I still worry for their safety since they sit next to each sliding door even though the automaticity is off because we don't know if it can still have a problem. I need this situation to be fixed asap since I cannot continue to worry about a defect they created. They need to take accountability and either fix the issue or change my car with no cost to me.

- Miami, FL, USA

Vehicle is a handicap vehicle equipped with electric ramp. Problems with sliding doors unlocking, not locking or doors opening making it an extreme safety based. Interim recall received recommendation received in November to operate doors in manual mode is unacceptable with ramp and handicapped drivers. Contacted Toyota corporate and would not provide assistance or accommodation.

- Atlantis, FL, USA

There is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor. If this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.

- Edwards, CA, USA

The contact owns a 2014 Toyota Sienna. The contact stated that the rear passenger sliding door opened independently. Once the button was pressed to close the door, the door attempted to close, but did not. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact was notified that the manufacturer considered the failure collateral damage and it was more cost effective for the contact to drive the vehicle. The VIN was unknown. The failure mileage was approximately 67,000. VIN tool confirms parts not available.

- Hartland, WI, USA

Automatic door stopped moving and I could smell a burning electrical odor. Automatic doors no longer work.

- Bel Air, MD, USA

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Avon, MN, USA

The contact owns a 2014 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Owings Mills, MD, USA

Closed driver sliding door with inside button. Went into grocery store. Came back out and sliding door was wide open. Tried to shut door with fob and it gets about 3/4 closed, stops, then opens again. Had to shut manually. Took car to Toyota motorcars in mayfield heights, Ohio. While parked in the service department, service advisor george madison tried to close it three times with same result. He had a technician look at it. Says door works fine for technician so there is nothing he can do. George, a Toyota service advisor, witnessed the door fail but would not even try to find out what is wrong. I am still under manufacturer warranty. Toyota's Sienna sliding doors are well-known to have problems.

- Pepper Pike, OH, USA

This complaint is in reference to NHTSA campaign id 08V244000. The power rear liftgate struts on my 2004 Toyota Sienna will no longer support the gate, and it has closed on someone standing underneath it several times. I went to a Toyota dealer to repair the problem, and the dealer quoted a very high repair price (approximately $500), and did not mention that there was a service campaign for this issue. I contacted Toyota on March 19, 2015 using the toll free number listed in the service campaign listed on the NHTSA campaign id number. Toyota informed me that this was not a recall situation, but a voluntary Toyota service campaign, and that the period for the free repair ended in 2010. There is no end date for the service campaign listed in the NHTSA campaign notes. No resolution was provided by Toyota, other than to go to the dealer to have the liftgate struts replaced, and that I would have to pay for the repair myself.

- North Potomac, MD, USA