The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the Power Sliding Door Cable Sub-Assembly, the Sliding Door Center Hinge Assembly, the Fuel Filler Door Hinge and Pin, the Power Sliding Door Rear Lock Assembly, the Sliding Door Front Lock Assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota Campaign Number: ZK1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Boulder, CO, USA

The contact owns a 2014 Toyota Sienna. The contact stated that the vehicle was repaired under NHTSA campaign number: 16V858000 (structure), however the failure recurred. The contact stated while stopped, the driver's side rear doors failed to lock securely. On several occasions the doors were unable to be unlocked from inside or outside of the vehicle. The contact stated the doors would unlock while depressing the unlock button on the dashboard. The vehicle was taken to Toyota of scranton located at 3400 N main ave, scranton, pa 18508, where the vehicle was diagnosed and the contact was informed that an unknown part needed to be replace. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was unknown.

- Lake Ariel, PA, USA