This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Toyota Sienna. The contact had the sliding doors replaced, but the hinges on the inside of the passenger side sliding door were rusted out. As a result, the door fell off the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs due to the sliding door that was detached from the hinge. The contact called sherman Toyota 1555 (393 court St, binghamton, NY 13904, 607-724-1334) where the contact was advised that the new door hinge would cost to replace. There were no recalls found on the vehicle. The manufacturer was not notified. The failure mileage was 113,000.
- Chenanto Forks, NY, USA
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- Chenanto Forks, NY, USA