This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brand new Toyota Sienna. The moonroof/sunroof keeps leaking. Been to the dealer multiple times and when we come back the adviser always tells us the van won't leak anymore only to find out the next time it rains, the car leaks again. We don't know exactly when this started happening( we guessed it leaked a long time ago due to the rusted parts around the glass) since no one really sits in the back. The dealer already replaced the glass and the rubber seals around it.
The contact owns a 2012 Toyota Sienna. The contact stated that while driving approximately 50 mph, the sun roof exploded with a loud noise. The sun roof was closed at the time of failure. The contact maneuvered off the exit ramp and maneuvered to the side of the road. There were small fragments of glass that entered the vehicle upon accessing the sun roof. The vehicle was taken to an authorized dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 9,000.
- Chicago, IL, USA
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- Bridgeville, PA, USA