This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Sienna the contact received notifications of NHTSA campaign numbers: 17V006000 (air bags) and an unknown NHTSA campaign number for the (latches/locks/linkages). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs the contact had not experienced any failures. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 03/07/17
My van uses a takata airbag that I need replaced immediately, I am scared for my family driving the van. News media has shown how dangerous this defect is and hope to get this issue resolved soon.
The contact owns a 2012 Toyota Sienna. The contact stated that while traveling 55 mph, another vehicle crashed into the contact's vehicle twice; once from the passenger's side door area and again from the rear. As a result, the contact's vehicle was pushed forward and into the rear of another vehicle. The passenger's side front seat belt failed to restrain and both the passenger and driver's side frontal air bags failed to deploy. The front passenger was thrown into the dashboard and sustained facial, back and neck injuries. The driver sustained injuries to the back and the legs. A police report was filed and the vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure and current mileage was 11,000......updated 05/09/13 updated 05/22/2013
- Newberry , FL, USA
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- Keller, TX, USA