If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Structure — Body — Door

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Actions

Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

Documents (40)

• December 13, 2016 Email Message to Rail Crew Express
• Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: December 19, 2016 TOPIC: The Toyota Rent-A-Car (TRAC) & Service Loaners section has been updated. A sample of the owner notification letter has been included.
• Manufacturer Notices(to Dealers,etc) - Toyota December 19, 2016 UPDATED Dealer Letter and FAQ Available on TIS
• ISSUED Interim Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: December 19, 2016 TOPIC: The Toyota Rent-A-Car (TRAC) & Service Loaners section has been updated. A sample of the owner notification letter has been included.
• June 29, 2017 AMENDED DEFECT INFORMATION REPORT (16V858)
• Manufacturer Notices(to Dealers,etc) - DATE August 1, 2017 TOPIC A sample of the owner notification letter has been included in the Dealer Letter.
• Manufacturer Notices(to Dealers,etc) - August 1, 2017 UPDATED Dealer Letter and FAQ Available on TIS
• ISSUED Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc)- January 11, 2018 - Updated Dealer Letter
• Manufacturer Notices(to Dealers,etc)- January 11, 2018 - **Updated Dealer Letter and Technical Instructions Available on TIS**
• Safety Recall G04 (Interim G14) Power Sliding Door LH and RH Power Sliding Door Fuse Removal Process **THIS PROCESS SHOULD NOT BE USED ON CUSTOMER VEHICLES**
• Remedy Instructions and TSB
• ISSUED Owner Notification Letter(Part 577)
• Remedy Instructions and TSB
• DEFECT INFORMATION REPORT
• Manufacturer Notices(to Dealers,etc) - Toyota November 22, 2016 Subject: Safety Recall G04 (Interim G14) – Interim Notice
• Recall Acknowledgement
• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc) - Toyota Published November 22, 2016 Dealer Letter and FAQ Available on TIS
• Remedy Instructions and TSB
• Recall 573 Report-Amendment 4
• Recall 573 Report-Amendment 3
• Recall Quarterly Report #1, 2017-3
• Recall 573 Report-Amendment 2
• Recall 573 Report-Amendment 1
• TOYOTA DATE: 5/16/2017 TOPIC: Parts Ordering Process for Technician Hands-on Training has been added. Warranty Reimbursement Procedure for Technician Hands-on Training has been added.
• TECHNICAL INSTRUCTIONS FOR SAFETY RECALL G04 POWER SLIDING DOOR WIRING HARNESS CERTAIN 2011-2016 Sienna
• Manufacturer Notices(to Dealers,etc) - TOYOTA DATE: June 5, 2017 TOPIC: The Loaner Vehicle Reimbursement section has been updated to include additional coverage.
• Part 573 - Amended Defect Information Report
• Manufacturer Notices(to Dealers,etc) - Toyota July 12, 2017 Dealer Letter and Technical Instruction Available on TIS
• Manufacturer Notices(to Dealers,etc) - Toyota Date: July 12, 2017 Subject: Safety Recall G04 (Interim G14) – Remedy Notice
• Remedy Instructions and TSB - UPDATED SEPTEMBER 27, 2017
• Remedy Instructions and TSB
• SAFETY RECALL G04 POWER SLIDING DOOR WIRING HARNESS CERTAIN 2011-2016 Sienna
• G04 Training Presentation
• Remedy Instructions and TSB
• Remedy Instructions and TSB
• Remedy Instructions and TSB
• Recall Quarterly Report #2, 2017-4

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