This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Sienna. While driving approximately 10 mph, the driver side sliding door opened. The vehicle was taken to the dealer where the overhead switch was replaced. In addition, the sun roof gasket detached. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Sienna. The contact stated that while driving approximately 60 mph, the sunroof shattered without warning. The vehicle was taken to the dealer where they advised that an object may have struck the glass. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 25,000. The VIN was unavailable.
- Evergreen, CO, USA
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- Rome, GA, USA