This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is the third time that the there is an excessive wear on the inner side of the rear driver side of the wheel..I regularly have tire balance and wheel alignment but the problem has been going on for many thousand miles on my car..
The van has extreme outer tire wear on the front of the vehicle. Driver's side front seems to be to worst. Tires are being rotated at recommended intervals (5000-6000mi) and an alignment check and adjustment is done at the same time. 60,000mi rated tires are lasting 10,000-15,000mi before requiring replacement and causing very poor turning/steering, excessive steering wheel vibration and pull, and dramatically increased hydroplaning in mild rain conditions.
Tires on this vehicle are experiencing excessive tire wear. I bought the vehicle used, but it had a new set of tires on it. The tires had to be replaced at about 18,000 miles due to excessive wear on the outside tread of the tires. The following is a video I posted on youtube describing the problem: Https://youtu.be/2eok7U3raym
Tires worn out so quickly, I have 94,500 miles & this is my third set. Tires stay good for only 20,000/25,000 miles. I do regularly tier rotate, balancing & alignment but still worn out. I am using Michelin primacy mxv4(same kind of tiers) when I bought car, all time. It's seems Toyota had bad design so tires worn out so frequently. I went on cargurus.com & saw lots of similar kind of complains.
Less than a year pirelli scorpion verde all season plus 235/50/R19 tires front tires suddenly loses air in the freeway. It happen in two occasions, first on the left and then right side after one week of driving. The first incident happen July 15, 2017 causing a replacement of the tire. The second July 30,2017 still waiting from pirelli if that batch of tire was defective.
- Las Vegas, NV, USA
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We purchased our Sienna Feb 2015 from a dealer. In May 2016 we were informed our tires had worn on the inside and they needed to be replaced and an alignment needed to be done. We did both as recommended. In September 2016 we were told that our tires were feathering due to an alignment issue, so again the van as aligned. The tires are balanced and rotated per the recommended time frame. I took my van in June 2017 to the dealer to have an oil change done and was informed that I will need new tires soon. These are Michelin tires which are 60,000 tires. They currently have 25,859 miles on them. The tires measured 4/32, 5/32, 5/32, and 5/32. I have had another alignment done in June. We are now looking into another set of tires since we will be moving next year and have little ones in the car to keep safe. I have read so many forums that state the exact same issue we are having. That the Toyota Sienna eats through tires. I was very unhappy with the dealer ship when I questioned them why this is happening. I was basically told I hit pot holes and have thrown the alignment out of whack and is causing the issues. Something needs to be done to fix this! having to purchase new tires when they haven't even gone through half the miles they are supposed to is absolutely ridiculous.
I received two letters in the mail for safety recalls on my takata front passenger airbag inflator (zone a) as well as excessive corrosion of the spare tire carrier cable. I tried contacting two dealerships near me, and they did not try to meet basic safety standards. The dealerships told me that I must wait several months to solve my issues or that they would call me back soon (and of course, they didn't). The nearest one to me, bredemann dealership @ (847) 655-1435, told me that I must wait three months for supplies to come in. My life and safety are on the line, and I do not want to put myself in danger because of a dealership's lack of customer service and meeting basic safety standards.
Toyota has had my minivan on their lot since October of 2016. They are unable to provide a fix for these recalls. They put me in a rental van, but it is not comparable to my van and they have forced me to change my rental car 4 times.
Apparently, there has been two recalls involving the Toyota Sienna 2011. However, the system show that the recall is still incomplete, or, otherwise, not available to offer a remedy or repairs. What are my next steps" should I take my car to the dealer for inspection and repairs? should I sell my vehicle? can I be reimbursed by Toyota for having my car repaired elsewhere"
Summary: Toyota is recalling certain model year 2011 through 2012 Sienna vehicles for failing to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, tire selections and rims. These vehicles do not meet the requirement for displaying the correct vehicle capacity weight as the rated load for the combination of cargo and occupants. Safety risk: Incorrect information on the vehicle placard may lead to tire overloading and possibly cause tire failure increasing the risk of a crash. Remedy: Toyota will notify owners, and will provide a remedy when it is available. Toyota will mail out a corrected placard to customers along with revised owner manual information. This service will be performed free of charge. The safety recall began on June 27, 2013. Owners may contact Toyota at 1-800-331-4331. Recall status: Recall incomplete
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 11V56000 (wheels), and 16V858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall - it's been almost a year and no remedy in place. 2 new recalls have been added since, also with no remedies available. The power doors are not safe to use and there is an issue with the rims and wheels.
Wheel bolts breaking when tightening by hand. Minivan has only about 30,000 miles, driven mostly in the city in California. Wheel bolt broke when putting wheel back after cleaning brakes. Tightening was done by hand using standard wheel wrench.
The contact owns a 2011 Toyota Sienna. The contact received a notification of NHTSA campaign number: 14V273000 (tires) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This follow up for safety recall notice E0S (E1S) [excessive corrosion of the spare tire carrier cable] when will Toyota fix this? we have been carrying our spare tire in the back of the van for 3 months now and this was announced 22 May 14. I contacted Toyota asking for a timeline of when this issue will be fixed and their reply was "we are sorry, however we do not have an estimated timeframe for when this safety recall's remedy will be released. " it has been a year and 4 months since this recall was announced and they still do not know when this will be fixed. Do these recalls have an indefinite time frame to get fixed. The NHTSA needs to follow up on these open recalls so manufacturers can close them in a timely manner. Regards,
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. MA 10/19/2015
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I have purchased a us Toyota Sienna 2011 from NY while being Canadian living in Canada. Since May 2014 I have received a notice on recall about my Sienna 2011 VIN 5tdkk3dc5bs[xxx] for the spare wheel E1S, NHTSA ref id 14V273 and since that time we have heard nothing from Toyota as owners for the remediation of this safety recall ( this applies to Canadian vehicles as well). All what they say is to put the spare wheel in the trunk as a temporary solution for now, and this also is not a safe solution considering this wheel among passengers and what it could do in case of impact. We have been more than patient about this issue but not sure what we should expect from a manufacturer in this case and what kind of role the NHTSA could play, how long is acceptable for the NHTSA for a manufacturer to provide a solution to a recall, does it take few fatal accidents or not sure what regulates those industries and how recalls are controlled.....updated 09/11/15. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
I took my 2011 Toyota Sienna to the dealership to be serviced. I was told the spare tire cable is defective (NHTSA #14V273000) and the spare tire was placed in my trunk. I was told there is no fix to this situation. This recall was issued in may of 2014 and I feel 10 months is more than enough time to have developed a fix for this problem. It is unacceptable to take this long to develop a fix, and to inconvenience the owner by taking up half the trunk with the spare tire.
A D V E R T I S E M E N T S
- Miami Gardens, FL, USA