This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Toyota Sienna. Consumer writes in regards to tire support cable mechanism corrosion recall notice. The dealer informed the consumer, there was no permanent solution. The consumer was given the option of placing the spare tire inside the vehicle or signing a waiver releasing Toyota of any liability should the spare tire fall off. The consumer opted to have the spare tire placed inside the vehicle.
The contact owns a 2011 Toyota Sienna. The contact received a notification of NHTSA campaign number: 11V560000 (wheels) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 3/13/15 updated 6/18/2015
In July of 2011 Toyota sent a notice of recall on the 2wd Sienna vans for a problem of excessive corrosion of the spare tire carrier. They said the remedy was under development. It is now December and every time I call Toyota they say they have not yet developed a remedy and are wording on it. Heir temporary solution was to remove the spare tire and put it in the back of the van. To me a reasonable time for this to be resolved would be 1-2 months, it is now going on 5 months and no notice of resolution. I feel that myself and everyone else effected by this recall notice have waited far to long.
- Spring Lake, MI, USA
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- Canton, MI, USA