This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
We got a letter from Toyota saying advise is not to have anyone sit in the passenger side front seat due to dangerous air bag but no time mentioned...only "when it becomes available" they'll contact us. I have a scooter in the back so this is a problem for me. Can you tell me when this will be fixed? we got the letter from Toyota today but it's been known to them since last year!thank you.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall we receive a recall notice for the takata passenger airbag in June 2016. We have followed the recall notice and have not had a passenger in the front seat. It has been over 6 months and there has been no repair for this recall. Just yesterday January 23, 2017 we received another recall notice for the electrical issue for the power doors and it instructed to shut the power off the power doors. After receiving this notice the van itself is almost rendered useless with the exception of transporting driver. This is very unprofessional for Toyota to not quickly resolve these matters and provide customer service to their customers regarding their mistakes. There should be greater pressure on Toyota to quickly remedy these recalls.
The contact owns a 2011 Toyota Sienna. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect....updated 03/13/17
- Calexico, CA, USA
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Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags), 16V643000 (latches/locks/linkages), and 11V560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota a Sienna. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact stated that the recall notice for NHTSA campaign number: 16V34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available. Updated 03/01/17 the consumer stated the power sliding door were also under recall. The manufacturer did not receive the parts to repair the failure. The manufacturer suggested disabling the power unit on the door. It was unknown when parts would become available. Updated 03/27/2017
Takata recall. The contact owns a 2011 Toyota Sienna. While driving approximately 30 mph, another vehicle crashed into the passenger side door of the contact's vehicle. The air bags failed to deploy. As a result, the contact sustained a broken left wrist and hand injuries that required medical attention. The front passenger sustained lower back, neck, right shoulder, and right arm injuries that required medical attention. The rear passenger sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was taken to an insurance lot. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. VIN tool confirms parts not available.
Takata recall I received the recall notice from Toyota early June of 2016 to state that the passenger side airbag has been recalled and the remedy was not ready. It has been more than half year since then, and the remedy is still not ready. None of the dealers has it. Toyota hasn't sent any follow up notice since then. I just received another recall notice from Toyota last week to state that the slide doors on the Sienna could open during the driving. My kids sit on it everyday, and it is really scary even though I already turned off the power door function. Even more scary, based on the experience of the airbag, hard to know how long Toyota will take care of this recall. Can someone look into the problem with Toyota and urge them to take the action and start repairing all the critical recalls?
Was asked to stop using my passenger front seat many months ago and still there is no repair for this problem. Now I have received a notice that the power sliding doors should not be used with the power assist, they are very difficult to open and close manually. This vehicle is now virtually useless. My wife will not be able to use this vehicle because the power doors have to be operated manually and no one can sit in the front passenger seat. This is ridiculous. Toyota should supply us with a vehicle that actually functions until this repair is done.
Takata recall I urge the NHTSA to force Toyota to accelerate the remedy process with respect to the takata recall. I was first notified of the issue in may of 2016 and am still waiting for a remedy several months later. Every day Toyota delays fixing this issue puts my family at risk of a serious injury or death. Perhaps forcing Toyota to provide rental cars to those affected would help to expedite their role in this recall. Potentially having to wait till 2019 for a fix is entirely unacceptable.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received a recall notification of NHTSA campaign numbers: 16V340000 (air bags) and an unknown one for the sliding doors. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - we're in zone a but can't get any answers as to when our airbag will be replaced. Van is useless and unsafe to drive in its present condition. Where are our consumers' rights and protection? we need this vehicle and can't afford for it to out-of-service indefinitely.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 and 16V340000 (structure, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,296.
The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V858000 (structure: Body). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact stated that the recall notice for NHTSA campaign number: 16V340000 (air bags) was received in January of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Cupertino, CA, USA