The VSC and tract light stay on all the time. The Ford dealer I purchased the Van from said they had it fixed. I took it back and i was told to buy a new gas cap which I did from a Toyota dealer in my area. The light came on again. I took it back and was told it had an exhaust leak and it won't hurt the van. But I could bring it back for starting at $ $200 and have a leak test done on the Van, but it would take hours. Since then I've had cleaner run thru the system but the lights stay on all the time. Is this a safety hazard because its an exhaust leak? Can you please assist in the repair information before I spend hundreds of dollars chasing the problem. Thank You so much..... [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Blythe, GA, USA

Safety issue: can't open gas door, can't open sliding door Gas door cover on the driver's side will not completely latch (faulty hinge issue? ) which prevents the sliding door from opening. Sliding door has issues in moving back and forth. Apparently there was a recall for this issue and I was never notified. When I researched the issue, I found that there was a recall but because my recall is just out of the 10 year time frame, Toyota states they won't pay for the repair of the faulty mechanism and that I have to pay for it out of pocket. Considering there has been a pandemic for the since March 2020, it's hard to believe that they wouldn't honor the repair when I called about it in December. I made a phone complaint to Toyota at the end of December 2021 and no one has returned my call.

- Chicago, IL, USA

I was driving from toronto to Virginia on 23 Dec 2020 and refilled gas in springfield NY walmart gas station to refill the gas. When I entered bedford pa turnpike, the car sounded with different sounds from engine on the ramp when entering the 70/76 freeway. When entered to Virginia from Maryland border after potomac river crossing on highway 15, the car suddenly stopped while driving at 30 mph and pulled the car to the side of the road slowly and when I restarted the car, it started normal and drove till chantilly Virginia without any stopping. But the engine gave me different noises.

- Chantilly, VA, USA

My car is revving uncontrollably and lurching forward when braking. The engine does not decrease its revolutions in lone with braking. Its either a transmission dropping to a lower gear and lurching forward ir the accelerator pedal us sticking. It happens all of the time and is unsafe coming to stops near croas traffic.

- Bloomington, IN, USA

Complaint: Toyota Sienna 2011 SE on 2/3/2016 I took my 2011 Sienna to the local Toyota dealership because the information display screen indicated vsc system warning and the engine light, trac system light, and warning lights were on. After diagnostics the service advisor explained that fuel emission switch valve was stuck in the off position. The technician report identified the part as P2440 evaporative emission pressure switch valve. The switch regulates the amount of gasoline pumped into the tank through the intake and outtake of air. Vacuum hoses connect the valve to a 'charcoal canister' which collects gas fumes from the tank and routes them to the engine for combustion. Unfortunately, Toyota sells these various components in emission system as one unit. The part was $537.92 and $148.88 for labor. The suggested cause was overfilling the gas tank. We have never had a problem filling up tanks (stopping before the point of overflow) with many previously owned Toyota trucks and sedans. The core of my grievance is the fact that the owner's manual does not specifically caution the owner that this practice can damage or cause a malfunction of the emission system. The manual only cautions the person pumping fuel 'do not spill fuel during refueling.'(P.150 in refueling section). If this was the real cause for the needed emission part replacement I hope that Toyota will write a clear warning about the consequences of "filling up" in their manual or consider redesigning the emission system. Perhaps this complaint will prevent another Toyota customer the cost and dissatisfaction of this same experience.

- Camden, SC, USA

The weld at the top of the hinge on the fuel filler door has broken, so the door will not close. This prevents opening the sliding door on the driver's side. I have children and would need the ability to evacuate passengers quickly and easily in the event of an emergency. One of my passengers is restrained in a car seat that I need to activate in order to remove the child from the car. The door cannot be opened more than a few inches with the broken fuel filler door as an obstruction, so it creates a major safety issue.

- Waukegan, IL, USA

I stopped for gas and was unable to open the fuel filler door. Because of the fuel filler door failure, I was not able to open the driver side passenger door. I drove the vehicle home and upon further investigation, I discovered the top fuel filler door hinge was broken free. The broken hinge allowed the passenger door activation switch located behind the fuel filler door to pop out which de-activated the passenger door operation. In the event of an accident, the driver side passenger door would not be able to be opened.

- New Lenox, IL, USA