This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Sienna. The contact stated that while driving at an unknown speed, several unknown warnings light illuminated with a beeping sound. The vehicle was taken to the voss Toyota (2110 heller dr, beavercreek, oh 45434, (937) 431-2100), where a technician test drove the vehicle however, was unable to duplicate the failure. The contact stated that the vehicle was repaired at the same dealer under NHTSA campaign numbers: 16V858000 (structure) and 16V340000 (air bags) and prior to the repairs the vehicle had not experienced a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
The contact owns a 2011 Toyota Sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per NHTSA campaign number: 16V858800 (structure). The vehicle was taken to the dealer (frontier Toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. Consumer stated sliding door - drivers side malfunctioned updated 7/19/18...
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000, 16V340000, and 11V560000 (structure, air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted three months ago and stated that they would send the parts to urbana, il. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17
The contact owns a 2011 Toyota Sienna. The contact stated that NHTSA campaign number: 16V858000 (structure) had exceeded a reasonable amount of time for the repair. The hoselton Toyota dealer located in East rochester, NY was contacted and advised that they were unable to schedule an appointment until October of 2017. The manufacturer was not notified of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mount Dora, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Takata recall. The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign numbers: 16V858000 (structure), 16V340000 (air bags), and 11V560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
In July of 2011 Toyota sent a notice of recall on the 2wd Sienna vans for a problem of excessive corrosion of the spare tire carrier. They said the remedy was under development. It is now December and every time I call Toyota they say they have not yet developed a remedy and are wording on it. Heir temporary solution was to remove the spare tire and put it in the back of the van. To me a reasonable time for this to be resolved would be 1-2 months, it is now going on 5 months and no notice of resolution. I feel that myself and everyone else effected by this recall notice have waited far to long.
My car was recalled about two months ago for a temporary repair of the connector to hold the spare tire. This resulted in the spare tire being placed in the back-seat area of the van. This prevents me from using the fold down feature and full storage area. On October 20, 2014, I called their 888-270-9371 number to see how much longer before a permanent fix would be completed. I received a vague answer that it should be done in November 2014. I still wait a solution, and believe that this issue should have been long ago resolved. Updated 09/23/15.
The air conditioner housing is leaking water onto safety-critical parts. This housing is made of plastic parts that are glued together. Water is condensed during the cooling cycle, and it then collects at the bottom and exits the vehicle through a rubber hose. The glue holding the housing together has failed. Water is leaking from the housing and running onto the computer module that deploys the airbags. I have been advised by the dealer that it is not safe to drive the vehicle with a wet module because the airbags can deploy while moving, or that they might not deploy in the event of a collision. An identical problem affects Toyota models Camry, avalon, and venza. This recall can be found at: www.toyotanews.pressroom.Toyota.com the recall info is: Releases/Toyota/recall+Camry+avalon+venzaoct17 this will turn into a serious safety issue as these vehicles get older water can leak onto the deployment module without being seen. In my particular case, the water had apparently been leaking for some time - perhaps a year or two - and was detected purely by chance. There was significant rust on the floorboard of the vehicle. I have discussed the issue with Toyota, and they refuse to do anything about it. The circumstances of the recall on Camry, avalon, and venza appear to be identical to the circumstances I have experienced, yet there is no recall on the Sienna. This appears to be an unsafe condition. I would appreciate it if you will take a look.
Purchased a 2011 Toyota Sienna limited on June 25th. Next morning, after the car had been in dry weather and garaged overnight, I pulled it out to find the entire rear storage area by the back door was soaking wet with water standing in puddles and the rear welds corroded. It is apparent the water has been there for some time. After wringing out 4 beach towels, I put an industrial fan on it for 5 hours. It's still wet.
2011 Toyota Sienna: The floor rug on the rear right side of the passenger seat keeps rolling up, causing an unaware passenger entering or exiting from/to the third row seat of the vehicle to trip over it. It's a safety hazard.
A D V E R T I S E M E N T S
- Dayton, OH, USA