This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Sienna. The vehicle was parked with the rear lift gate open; however, the contact pressed the button to close the lift gate and she attempted to take an item from inside the vehicle and nearly sustained an injury when the lift gate continued to close. The contact thought there would be an automatic override system in place to stop the lift gate from closing if an object was obstructing its path. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified and advised the contact that the vehicle was not equipped with a feature to automatically stop the door from closing. The failure and current mileages were 6,400. The VIN was unavailable.
- Wayne, PA, USA
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- Wayne, PA, USA