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6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,055 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna accessories - interior problems

accessories - interior problem

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2011 Toyota Sienna Owner Comments

problem #11

Oct 012019

Sienna

  • 75,000 miles

A D V E R T I S E M E N T S

This is a major issue that could lead to death for the third row passengers. The legs of the third row do not lock into the floor all the time. Please see pictures it will clarify the issue. In case of rear end the seats could rotate back and the passengers could have a direct hit to the top of the head.

- San Jose, CA, USA

problem #10

Nov 012018

Sienna

  • miles
The occupant sensing system does not recognize that someone (full grown adult) is sitting in the passenger seat. This problem is identical to a previous recall (NHTSA campaign # 13V014000) Toyota says they do not have to fix it under the recall. Perhaps the recall does not cover all of the vins impacted.

- Granite Bay, CA, USA

problem #9

Nov 292016

Sienna

  • miles
Takata recall on my 2011 Toyota Sienna. I purchased the van new in pharr Texas which is at the southern tip of Texas, ten minutes from the Mexico boarder. The climate here is hot with normally high humidity. It is my understanding I should have been contacted by Toyota and at the very least be on a waiting list for parts to address the recall. When I approach the dealership I'm told; "nothing can be done, we are waiting on parts." No one writes anything down, no one shows me that there is a list and that I'm on that list. Nothing seems to be happening to address the issue. I keep my van garaged and in like new condition. It has very low mileage and I plan to keep it for at least another five years. I need help in getting this safety recall addressed in a timely manner. Thank you!

- Mcallen, TX, USA

problem #8

Jul 152011

Sienna 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Toyota Sienna. The contact received a recall notice for NHTSA campaign number: 16V858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. In addition, the contact observed an abnormal noise and movement from the rear seats. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available. Updated 04/19/17

- Strongsville, OH, USA

problem #7

Aug 172015

Sienna

  • miles
Third row back seat cover handle broke after two month recall. I own the car nearly 5 year, no problems with these ones. Until took the car to dealer recall about third row back seat cover, and after that two month, the handles, both side broken, took the car to dealer again to fix that. So they said they will charge around $200. Serious about that the old ones no problems in 5 year. The new ones broken without two month after recall. What you think Toyota ?

- Champaign, IL, USA

problem #6

Feb 172013

Sienna 6-cyl

  • 25,500 miles
2011 Toyota van front passenger seat-the seat became stuck and would not move during any attempt to adjust it with the handle. No debris or obstruction was in the seat track after multiple checks. After being service by Toyota and first being told by the technician that it was debris in track and my requesting to have the debris that was in the track, he then stated that he threw it out, I asked him if we could inspect the garbage for the 'items' so I could have it, he then stated that 'spring also came off the seat' which he did not tell me during our previous conversation. He never retrieved the items that he stated were stuck in the seat track and I was not allowed to search the garbage for the items. He could not tell me what the items were or looked like that he stated were stuck in the track.

- Millville, MA, USA

problem #5

Aug 132011

Sienna 6-cyl

  • 300 miles

A D V E R T I S E M E N T S

Front passenger seat back tilts forward slightly when braking. This causes the seat back to feel loose and like you're moving forward in the seat when braking. Driver's seat does not have the issue.

- San Diego, CA, USA

problem #4

Feb 282011

Sienna 6-cyl

  • 8,000 miles
Third row seat does not latch properly, doesn't stay firmly attached to the floor. We have taken the vehicle to a Toyota dealer three times and they are unable to fix the problem. Indoor noise is pretty high too, grinding, seat shaking type of sound.

- Hopedale, MA, USA

problem #3

Feb 012011

Sienna

  • 12,000 miles
Third row of seats do not remain safely and firmly attached to the floor. We have taken the vehicle to two Toyota dealers and they are unable to fix the problem. Toyota hopes to fix the issue in a month or two. Hope noone gets killed while Toyota works on fixing the issue.

- Lakewood, CO, USA

problem #2

May 012010

Sienna

  • 100 miles
2011 Sienna xle front passenger and middle row seat backs are not secure. There is play and movement in the seat back mechanism to give the illusion that the entire seat is sliding forward when you apply the brakes.

- Encino, CA, USA

problem #1

Aug 312010

Sienna

  • 700 miles
I have an 8 month old son, who is very tall for his age. Therefore, he is in a britax roundabout 50 carseat - rearfacing. I drive a 2011 Toyota Sienna xle. One day when I was parked on an uphill incline, my sleeping son's head fell forward and he stopped breathing until my husband realized it and pushed his head back. We had been using a rolled receiving blanket to help how upright his rearfacing seat sits in the backseat captains chair of our van. The straps of the carseat are not long enough to accommodate a pool noodle, because the seat of the car is so reclined.

- Venice, FL, USA

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