This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota Sienna 2011 top tether anchor bracket on the driver side 2nd row captain chair is too low for a top tether strap to hook on. The design of the 2nd row seats results in a lower anchor bracket on the driver side 2nd row seat as opposed to the passenger side 2nd row. Could result in parents disregarding warnings against not using a top tether if the car seat is equipped with one and creating an unsafe condition for the child. Van was purchased on 5/31; issue found the next day and reported to Toyota corporation on 6/2/2010. Told that no action would be taken based on my call as it was the first report of the problem.
- Henrico, VA, USA
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- Henrico, VA, USA