This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Sienna. The contact stated that the vehicle's windshield had a crack approximately six inches long. The vehicle was taken to riverside Toyota (131 hwy 411 E, rome, ga 30161, (706) 291-2886), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall and did not offer any further assistance. The approximate failure mileage was 61,000.
3 times the windshield has cracked, twice in the past 3 months. The crack starts down low near the edge and quickly spreads. There is a large body of evidence on the internet suggesting this malfunction is very common on this make and model and there has been no official recall from Toyota.
The contact owns a 2011 Toyota Sienna. The contact stated while driving approximately 60 mph the glass in the sunroof exploded with a loud bang. In addition, glass fragments fell into the sunroof area but did not enter the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 47,000.
The contact owns a 2011 Toyota Sienna. The contact stated that while driving approximately 60 mph, the sunroof shattered without warning. The vehicle was taken to the dealer where they advised that an object may have struck the glass. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 25,000. The VIN was unavailable.
- Evergreen, CO, USA
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- Gaylesville, AL, USA