Passenger slidding door opens while driving. My child was in the back seat & could have been thrown out of the minivan Contacted Toyota recall was fixed Sept 6, 2017. Happened last week again 10/17/23, contacted Toyota and dealership will not do anything customer support program extension ended. This is a Toyota issue should be covered, there was a recall on this issue. Toyota says my responsibility to fix, this is unacceptable, the slidding doors are an issue with Toyota.

- Harwood Heighrs , IL, USA

The contact owns a 2011 Toyota Sienna. The contact stated while driving approximately 35 mph, the passenger's side sliding door opened unintentionally. The contact contacted don joseph Toyota (1111 w main St, kent, oh 44240; (330) 673-2200) who informmed the contact that the door hinges as well as the door latch for the passenger's side sliding door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under warranty or recall. The approximate failure mileage was 170,000.

- Kent, OH, USA

The contact owns a 2011 Toyota Sienna. While driving 30 mph, the passenger side sliding door opened independently and without warning. The vehicle was taken to falmouth Toyota (290 macarthur blvd, bourne, MA 02532) where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and originally stated that the failure was due to the issue described in NHTSA campaign number: 16V858000 (structure). The dealer later stated that the failure was due to a separate issue. The manufacturer was in the process of speaking to the dealer. The approximate failure mileage was 146,000.

- Wareham, MA, USA

The contact owns a 2011 Toyota Sienna. While turning a corner at 15 mph, the passenger side sliding door opened independently. The vehicle was taken to the dealer where it was diagnosed that a spring in the door failed and the doors needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was included in a recall regarding the doors. The NHTSA campaign number was not provided. The parts to repair the vehicle were unavailable. The approximate failure mileage was 89,000.

- Williamstown, KY, USA

I believe there potentially may be a serious design concern with the power doors. Due to having three small children, I have the child locks engaged on the rear sliding doors, which also disables the rear door buttons from opening (but not from closing) the power doors. The buttons in the front of the vehicle to operate the power doors are not affected by the child locks, but are located on the center roof console, in easy reach of a child standing in the second row. Tonight, in matter of seconds between me exiting the drivers seat and walking around the vehicle to the passenger side sliding door, one of my sons pressed the button to open the sliding power door, while my daughter started to exit the vehicle. My third child then pressed a button again, causing the power door to shut on my daughter's neck. Fortunately, the safety system reversed the door, but it inflicted pain and tears and left redness on my daughter's neck; there is no apparent lasting injury, but I am concerned the injuries could have been much more serious. I am also concerned that the placement of functional electronic controls for the rear doors in easy reach of children in the rear completely defeats the purpose of having child locks on the rear doors. Also related to the rear doors, we have repeatedly experienced the problem reported by others of the power doors jamming in a partially open position and having to be slowly pushed closed manually (with great resistance), before they will function again normally in either power or manual mode. This could be a safety concern that could impede the ability to exit the vehicle in an emergency.

- Lexington, KY, USA

The contact owns a 2011 Toyota Sienna. The contact stated that the driver and passenger automatic sliding doors would fail intermittently. The driver side sliding door would often close independently while the contact was standing in the doorway. The vehicle was inspected by a dealer who informed the contact that the vehicle would need to be further inspected by an engineer. The vehicle was not repaired. The failure mileage was approximately 900. Updated 03/29/11 updated 05/02/11

- Bloomington, MN, USA

The contact owns a 2011 Toyota Sienna. The contact observed during the opening of either one of the two passenger side power doors there would be an unusual popping noise. Also, the power doors failed to latch properly. The vehicle was taken to an authorized dealer and the technician informed that the power doors functioned as designed. The failure mileage was 3,000.

- Cary, NC, USA