Years ago, responding to a recall about spare tire assembly, the dealership said I was "fine." On 6 /23/2019, while driving at highway speed, North toward lake george, NY, just South of exit 18, there was a loud thump under the vehicle, and as I was sitting in the passenger seat, saw the tire fly out and slide onto the grassy median of the highway. Driver also saw it in the rear view mirror. We were unable to stop or retrieve the tire. When we returned from trip, I called dealer service rep. And asked: Wasn't this defective spare tire assembly part of an old safety recall? service rep. Said they would fix spare tire assembly. I demanded they also include the spare tire. After calling Toyota, they agreed. Vehicle is being worked on.

- Pine Brook, NJ, USA

Noticed excessive tire wearing on one of the rear wheels. Alignment shop said it's caused by alignment issue of the rear wheel and unfortunately it's not adjustable. When I searched online, I saw multiple people complaining about the same issue.

- San Diego, CA, USA

I purchased my minivan with 70,000 miles on it and new tires. By the time I rotated the first time, the front tire on the inside was starting to wear down faster than normal. I had the tires rotated immediately and then checked the suspension and alignment. The mechanic said that the alignment is ok. Over the next 20,000 miles and 3 rotations later, all the tires are worn on the inside due to something in the front suspension/design area.

- Minnetonka, MN, USA

2010 Sienna spare tire recall: My spare tire completely fell off my car when I was driving - not sure if it caused an accident or death behind my car. Took vehicle to the dealer and they applied the recall for the spare tire carrier, but they gave me my vehicle back without a spare tire. I have been driving for 2 weeks with 4 kids in my car without a spare tire. This is a serious safety issue, made worse by incompetent dealer personnel. I was told I would have to buy a new spare tire. After escalating the issue through the Toyota call center, they are now offering me a used spare tire as a replacement. Replacement spare tire should not be customer responsibility due to carrier failure, especially when it could have caused death behind my car. Recommend that NHTSA force Toyota to make spare tire replacement part of official recall or educate dealers on how to authorize immediate replacement.

- Charlotte, NC, USA

The contact owns a 2010 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (wheels) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/21/15

- Coconut Creek, FL, USA

I got a flat tire on I-95, used the spare wheel, now I am unable to get the spare wheel back up under my Toyota Sienna. The Toyota safety interim notice recall #E1S states "excessive corrosion may occur on the end of the spare tire carrier cable, " which is the case for my Sienna. I have called the Toyota customer experience center at 1-888-270-9371 and they keep on saying that Toyota has not yet come up with a remedy for this situation. I took my Sienna to the Toyota lustine dealership in woodbridge, va, but they were unable to fix the problem. My Sienna is a vanpool for six people commuting between woodbridge, Virginia and Washington, DC every day. I need to have my spare wheel properly in place. It has been over a half a year. Please help.

- Woodbridge, VA, USA