This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got a flat tire on I-95, used the spare wheel, now I am unable to get the spare wheel back up under my Toyota Sienna. The Toyota safety interim notice recall #E1S states "excessive corrosion may occur on the end of the spare tire carrier cable, " which is the case for my Sienna. I have called the Toyota customer experience center at 1-888-270-9371 and they keep on saying that Toyota has not yet come up with a remedy for this situation. I took my Sienna to the Toyota lustine dealership in woodbridge, va, but they were unable to fix the problem. My Sienna is a vanpool for six people commuting between woodbridge, Virginia and Washington, DC every day. I need to have my spare wheel properly in place. It has been over a half a year. Please help.
The contact owns 2010 Toyota Sienna. The contact stated that the vehicle did not have a spare tire, even though the owner's manual stated that the vehicle did have a spare. The contact took the vehicle to the dealer and was told that the vehicle did not come with a spare tire despite what was stated in the manual. The contact beleived it to be a safety issue because the vehicle was sold under the impression that a spare tire was available and could become stranded because of a tire failure. The VIN was unavailable. The failure and current mileage was 20,600.
- Richfield Park, NJ, USA
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- Woodbridge, VA, USA