This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available and the contact was waiting for longer than a year for the parts. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2009 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Toyota Sienna. The contact received a notification of NHTSA campaign number: 14V273000 (tires); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure....updated 01/27/16 spare tire fixed VIN invalid. Updated 4/18/18
The contact owns a 2009 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (wheels); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While traveling at highways speeds (65 mph) on interstate 290 heading West outside of worcester, MA at approximately 7:30am the spare tire fell off the vehicle causing us to run over the tire. Visual inspection of the vehicle immediately following (within a mile down road), the passenger side running board was also missing. A road side assistance vehicle was already tending to another motorists near the incident and we talked to him. He indicated that the mass state police were responding to assists. They arrived shortly after and told me the spare tire was in the median and probably damaged after being hit by a truck. We were welcomed to retrieve it, but since she was operating alone she couldn't stop 4 lanes of westbound traffic but that I was welcome to try and retrieve it. Because of the traffic speeds, the number of lanes of traffic, and the lack of a breakdown lane near the median, it was decided it would not be safe to retrieve the tire. We have filed a damaged vehicle report with Toyota corporation especially in lieu of a known defect (federal recall notice) regarding the harness holding the spare tire in place on these vehicles.
A D V E R T I S E M E N T S
- South Charleston, WV, USA