This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2009 Sienna may have had a sudden acceleration problem. When the car was put into reverse, a sudden acceleration sent it down our driveway. Situation: Pulling into the carport, which involves a 90 degree turn at the top of a short (10M) steep narrow walled easement, the driver of the Sienna could not make the turn in one motion and was required to put the Sienna in reverse at which time the minivan suddenly accelerated, squealing its wheels. The result was a 5M careen down the driveway. The result was about $4,000 body damage, but no injury to the driver or my 2yr old daughter - although all were shaken. We have since got rid of the car - traded it for a 2010 highlander.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA