This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/25/14 the Toyota Sienna had unexplained acceleration and hit a tree at 31 mph. My wife and son had right side lung contusions. My wife had an open wound from the seat belt. Since she was restrained that well she had a broken left leg and a right clavicle fracture that required surgeries. My wife almost died in delray beach medical center due to blood loss and poor medical attention. We know the seat belt did not work well because the rest of us were able to walk away from the crash. My wife is still suffering and realized from the american council safety lessons that her seat belt did not function correctly and the side bags are dangerous.
Front seat belts are jamming and folding at mechanism where belt should release at shoulder adjustment point from the interior side wall of the van. The driver is left with a completely extended lap and shoulder belt, rendering the safety device useless. The combination of an air bag with a faulty seat belt mechanism is deadly. This vehicle's defect over multiple model years has been well-documented and is a major safety hazard.
The contact owns a 2009 Toyota Sienna. The contact stated that the driver attempted to merge into traffic when a vehicle crashed into the front end of the contacts vehicle. The front passengers side seat belt failed to restrain and the air bag failed to deploy. The front passenger sustained lacerations to the forehead when his head struck the dashboard. The rear passenger sustained seat belt burns across the chest. The driver received burns and bruises to the chest. The manufactured was contacted and a complaint was filed. The vehicle was destroyed. The failure and the current mileage was 74,000.
- Florence , MS, USA
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- Boca Raton, FL, USA