This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The side automatic door cable snapped. If my child was in his seat he would have been injured bad. The tension on this was tremendous. All my wife did was open the door. We have a 2009 Sienna AWD and have maintained it per Toyota instructions. Toyota wants $1100 plus $300 do diagnose the problem. This is just wrong. Please help. The cable was hanging where my son would be sitting.
I've seen that Toyota is recalling many vehicles because of loose driver's side floormats, but not the Sienna minivan. After I heard about the problem I noticed that both clips holding the driver's floor mat back had come loose and the mat had slid several inches toward the front of the vehicle. I think I just never thought much about it until I saw this recall and what happened to that poor family. I had to snap the plastic retention clips back into the grommet holes, but I wonder if this is happening on other cars as well, and if so, why wasn't Sienna involved in the recall?
- Rochester, MN, USA
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- Mahopac, NY, USA