This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As a result of the transmission cooler being a part of the radiator system, the transmission cooler ruptured while driving causing immediate loss of power and the engine to overheat. This malfunction also caused coolant and transmission oil to contaminate the engine compartment as well as the transmission. This is a major iengineering flaw and safety issue as I was on the interstate when it happened and was stranded on the side of the highway until help could be obtained.
While driving my 2007, Toyota Sienna on a sunny afternoon, the spare tire dropped from under the vehicle. Specifically, while I was driving in the parking lot of the local international airport, I drove over a speed bump (about 5 mph) and heard a loud THUMP. When I looked in the rear view mirror, I noticed my spare tire on the road. Upon retrieval of the tire I noticed some rusty metal parts, adjacent the tire, that appeared to have been broken loose from under the car. Thankfully I was not on the highway when this happened and that no one was behind me. Someone could have been killed or seriously injured. While completing this document I learned that my vehicle was recalled for the aforementioned.
I purchased this Toyota brand new in late 2007 and it was delivered in early 2008. It was modified by braunability to be wheelchair accessible. This means the original floor was cut out and a new sub-floor was welded in its place to accommodate the wheelchair. I noticed a lot of premature rust on the exterior modified sub-floor in 2016 I contacted braunability with my concerns only to be dismissed by them because they claimed the van was out of warranty. I was proactive and took the van to a local braunability dealer where the van was originally purchased to sandblast the exterior underside and repair extensive rust damage and undercoated the repairs. This was done at my expense and I paid approximately $7K dollars. Well recently I had to make a repair on the interior of the van only to discover the floor in the inside was also rotting away due to rust. This rust is only occurring on the metal that braunability used in their modifications. I contacted braunability again to raise my concerns only to be dismissed again. They stuck to their out of warranty argument. This van has been maintain in a near new condition and all the original Toyota parts are in near new appearance but the rust is only on braunability metal. I also know of 2 other customers who dealt with similar rust issue and had to total their vans due to damage beyond repair and their vans were still operational aside from rust damage. This rust was caught by me because I am very particular about maintenance of my van and know rust is cancer to cars. I never expected the rust to be in the interior as well on a 10 year old van with only 105K miles. This would not be an issue if braunability had taken responsibility for the inadequate metal work. I paid 40 thousand dollars for these modification to my 07 Toyota Sienna. They should not be rotting. This is a serious safety issue if left unchecked.
While traveling at 65 mph on interstate 5 in heavy traffic through Oregon, the drivers side corner window suddenly without warning fell out of the vehicle. It was dangling by the two wires that attach the molded in glass antennae. Other vehicles around me slammed on their brakes and swerved as I'm sure they though the 2 foot wide, 3 foot long piece of glass swing around the out side of the van was going to detach any second and sail into one of their cars.
I learned of a recall for my car's dashboard. It is cracked. It is a 2007 that I bought from dick dyer Toyota in columbia, SC in 2011. They now tell me the recall has expired. But this means they sold me a car without fixing a known recall issue. It was not cracked in 2011 but has been cracked since around 2015 or 2016. I am taking it to the dealership tomorrow to fix three other recall issues. Also, a tire pressure sensor was broken when I bought the car but the dealership denied the problem. I have had it fixed on my own. Now another has malfunctioned so the tire pressure light is always on. I believe this is a safety issue. Also, the airbag light goes on and off all the time. I don't know to which airbag it pertains.
- Columbia, SC, USA
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Oil cooler pressure hose explode while driving with my kids back from the church oil were leaking all over the street the car was smoking in front drivers were honking and scream your car is on fire and a nasty smoke where coming out of it. If I was not alerted by a good samaritan my kids and I will pay our lives. I called main office Toyota and made a complain but they refused to help although this part 'hose is not used by Toyota company for lack of safety. The supervisor was not listening and does not care about his consumers lives instead he said oh luckily some body told the car is smoking and we will do something about if it caught on fire or there is life lost. This respond is totally unacceptable he also refuse to email me a letter saying this part of the car was not recalled although it did.
There is an open recall showing on our vehicle (recall #14V273) but we had this recall taken care of at a Toyota dealer in germany (receipts attached). The german Toyota dealer could not clear the recall in the system and our local Toyota dealer in ellicott city, md could not clear the recall even with our receipts. How can I have this recall cleared in the system? it was an issue when we shipped our vehicle back from germany (since you can't have open recalls when shipping).
My 2007 Toyota Sienna xle automatic door doesn't work.cant open or close it.this is a safety issue we're people could not get out if there was a fire or a car hit the opposite side.this was a known design issue starting in 2002. All Toyota did was issue a enhanced warranty with 9years or 120,000 mi.used car buyers have no warning that they are buying a vehicle with a defective door design.Toyota kept selling these vans knowing the door design was faulty.
While backing out of garage tapped (literally tapped) the edge of the drivers side view mirror on the garage frame. There was a popping sound and the mirror glass shattered, a 1 inch triangular piece of the housing popped out at the site of impact and a greenish yellow fluid sprayed onto the drivers window and door. I have inquired of Toyota and the mirror maker (gentex) as to the nature of this fluid which irreparably stains car paint. No response as yet. I am a physician and would like to know what to tell a patient who might have the window down and gets this fluid on skin or in eyes. I understand this auto-dimming technology is in multiple makes of cars. What safety studies have been done on this "fluid"? I see from the internet that these side view mirror "explosions" have been happening randomly since at least 2004 in many makes of cars.
Takata recall - dashboard is literally melting and a sticky substance. Worst of all it is so shiny, like oil, and is blinding when the sun hits it. I've reached out to my Toyota dealer to honor the recall but they are still saying they can't do anything yet. I'm concerned of getting into an accident with the blinding glare.
We were driving when back corner window detached from vehicle. No one injured or killed, but that easily could have happened if people were in vicinity. Same situation happened with other back side window a few years earlier on freeway, nearly striking vehicle behind us. Toyota was contacted but refused to recognize faulty design as their responsibility. I checked internet to learn other Sienna van owners experienced same problem. Please document as it is only a matter of time before someone is injured or killed due to neglect by Toyota.
As I was accelerating on a city street, going uphill, the accelerator got stuck in the pedal-down position and the car started revving on its own. At the time, I was going about 10-15 mph and the car accelerated to about 25mph before I was able to stop it. I quickly removed my foot from the accelerator and stepped on the brakes which slowed down the acceleration, but did not stop the revving or the acceleration. I tapped the accelerator with my foot which seemed to loosen the accelerator (it became unstuck) and stopped the revving of the engine. I pulled over to calm myself before driving on. This was the third time I have experienced this; the other two times happened on the freeway and was resolved the same way; by stepping down on the accelerator to make it unstuck. The action is very similar to the emergency-brake engage/disengage function on the Toyota Sienna.
2007 Toyota Sienna- both sliding door not functioning. They get stuck. Since 2014 we are having this problem. In the beginning it was only left side sliding door. When you open the door it open. However if try to close it doesn't close and it is stuck. After several attempts it close. Few months ago I took to a dealer but they didn't check that and check some thing else. When you go to the dealer they took whole day to check your car. Any way recently my right side sliding door also stop working. In addition, I think my back door also not functioning properly. I am planning to take this to a dealer. I hope they will fix it without any charge. It is not our fault. I am sure it is a mechanical problem in the door lock system. I bought this car for my kids school. It is easier to pick up and drop them in school with auto sliding door. Now it doesn't work and it really sucks and very annoying I have to get out of my car every time when I want to pick up or drop off my kids. They can't close the door.next time I will think twice before I buy again this car.
I opened the rear door and it would not shut. I took it to a mechanic that sent me to a body shop who referred me to the dealer. The center assembly hinge needs to be replaced. The door closed but had a crack and today when made a left turn the door opened by itself. Imagine if a child was in the back seat!!!
Although Toyota has a service bulletin out about the faulty rear sliding doors' cable/lock breaking it would not cover mine due to mileage. I feel that the fact that the door will not open/stay open and slides closed is a safety issue for a child or even adult. Particularly when parked on a hill.
Driving down road, heard loud pop, then sounded like wind rustling. Stopped at gas station and noticed the sunroof had shattered. Luckily, the insulation panel was closed and kept glass from falling on driver and passengers. Nothing out of the ordinary had happened leading up to this event. It was a clear, warm day.
A D V E R T I S E M E N T S
- Ashland, OH, USA